John Kao, an internationally-recognized expert on innovation, thinks 2010 will see some of the most promising developments on the web go mainstream and be accessible for Main Street businesses.
In this video, Robert Scoble talks to Kao, the San Francisco strategist and author of
Innovation Nation: How America Is Losing Its Innovation Edge, Why It Matters, and What We Can Do to Get It Back. Among other things, Kao says quality video will help businesses get better customer insight and it will also enable a more real "shared space" in which to conduct meetings and conferences.
Kao, who spent a few months in the late 1960s playing keyboards with the band, Mothers of Invention, wraps the segment with an impromptu performance of Brazilian jazz.
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