UPDATED 12:30 EDT / NOVEMBER 13 2009

Was the Twitter Retweet Feature Designed to Bring Value to Google and Bing Search

image

I would like to speculate a bit about why Twitter has chosen to architect the new "Retweet feature" without the ability to edit, and why they chose to call it Retweet even though it does not serve the same function as the cultural convention that we currently call Retweet.

Retweet as a Cultural Convention

Retweet, as  a cultural convention has been a significant driver to Twitter adoption and even more so in creating Twitter evangelists.   Many of the most diehard Twitter users frequently use Retweet.  In doing so they not only distribute others content but connect to their followers.  They add value through edits that add content, context, Humor etc.  Often this added information is appreciated and conversational.  In turn, the retweeter gains visibility and credibility as a curator of good content and fosters conversations about the content.  I suspect some of the most diehard Twitter users would revolt if they were confined to the new Retweet feature, wherein edits are not possible.

image

Motivations to Retweet

Danah Boyd @zephoria, Scott Golder, and Gilad Lotan are Microsoft researchers who have done extensive research on the significance of the Retweet and will soon  publish a paper on the Conversational Aspects of Retweet.   As part of their analysis, a series of questions were posted via@Zephoria’s account to her 12000 followers, the responses reveal the following motivations for retweeting (and I quote):

  • To amplify or spread tweets to new audiences (e.g.,@rootwork: RT sees value and amplifies it and@lazygal: that which I think the majority of my“followers” haven’t seen already)
  • To entertain or inform a specific audience, or as an act of curation (e.g., @jmccyoung: to inform or amuse the handful of people who follow me)
  • To comment on someone’s tweet by retweeting and adding new content, often to begin a conversation(e.g., @anitsirk: to start a conversation about the content of the tweet)• To make one’s presence as a listener visible (e.g.,@doctorlaura: it shows that one is not just talking, but also listening)
  • To publicly agree with someone (e.g., @rzouain: retweets are the ‘me too’ 2.0)
  • To validate others’ thoughts (e.g., @amandapey: because sometimes, someone else just says it better)
  • As an act of friendship, loyalty, or homage by drawing attention, sometimes via a retweet request
  • To recognize or refer to less popular people or less visible content (e.g., @laurelhart: to support under-recognized people or topics)
  • For self-gain, either to gain followers or reciprocity from more visible participants (e.g., @gravity7: to increase own followers, as a favor, possibly for thereturn favor (from influencer))
  • To save tweets for future personal access (e.g., @peteaven: so I can find the tweet later by searching on myself, checking my updates)

While some value retweeting, others lament users’ selfish motivations (e.g., @earth2marsh: at best retweets altruistically propogate interesting info with credit to originator.  At worst it’s pandering for social capital" and @argonaut: educated image gossiping meets karma whoring). In doing so, they acknowledge that retweeting can be both a productive communicative tool and a selfish act of attention seekers.

In this last paragraph, the last sentence is critically is important;  Retweeting, as it  is used today,  may be simultaneously selfish and beneficial to the communty!  So wouldn’t it be up to the community to self police the use of Retweet?  There is a simple method of doing so called unfollow.  The question is how the new Retweet feature will effect the motivations to Retweet.  In many cases, the inability to edit or add info to a Retweet would have a negative effect on the motivation to do so.  Therefor we could expect to see less distribution of information to the long tail of twitter users. But surprisingly Twitter still chose to design it this way.

Retweet is not Retweet

The new Retweet feature is not what Retweet, as a cultural convention, has evolved to be.  The inability to edit and see the chain of discovery makes the new Retweet feature something different and should be called something else; a "Relay" maybe.  It should sit side by side with the old ReTweet convention and not try to replace it, nor fight for mindshare; this has adds confusion where non needs to be.

Could this be about Bringing Value to Search Partners?

image So, if this causes confusion why would Twitter do it?

Evan Williams, Twitter’s CEO, posted " Why Retweet works the way it does" to his blog.  In this post he explains some of the reasons for the decisions behind the design of the new Retweet feature.   Almost the first thing Evan says is "I’m making this post because I know the design of this feature will be somewhat controversial".   This set the tone of the post as one defending the decisions that Twitter made.  Many of the reasons are certainly valid, but the tone of "we know what is best" was disturbing.  I was particularly taken back by "Also, old-school retweets are still allowed"Allowed?

Twitter knew  that this would be controversial and must have strong business reasons for designing this feature this way and calling it Retweet especially when their it could have simply been called Relay.  It is the naming of the feature "Retweet" that has caused all the controversy.

image

I would venture to guess that this has something to do with  Google and Bing search deal, for surely this new feature adds considerable value to search by providing metadata, and Twitter likely wants to convert as many people as possible to using the new Retweet feature so they can deliver more value to their search partners.  Thus by calling the new Twitter feature "Retweet" they attempt to gain mindshare over the old cultural convention the community calls "Retweet" in hopes that the latter will fall into disuse.

It would have been so simple to call the new feature "Relay" or "Quoted Tweet" or something else and avoid this whole mess.

 


A message from John Furrier, co-founder of SiliconANGLE:

Your vote of support is important to us and it helps us keep the content FREE.

One click below supports our mission to provide free, deep, and relevant content.  

Join our community on YouTube

Join the community that includes more than 15,000 #CubeAlumni experts, including Amazon.com CEO Andy Jassy, Dell Technologies founder and CEO Michael Dell, Intel CEO Pat Gelsinger, and many more luminaries and experts.

“TheCUBE is an important partner to the industry. You guys really are a part of our events and we really appreciate you coming and I know people appreciate the content you create as well” – Andy Jassy

THANK YOU