UPDATED 09:47 EDT / MAY 23 2011

Sony Revenues Decline as PSN Breach, Tsunami Stack Up

Ahead of its official earnings call, Japanese electronics giant Sony changed its estimate of the net loss for its fiscal year ending March 2011 to $3.2 billion, reversing its earlier projection of a return to profit. The company attributed the loss largely to writing off 360 billion yen ($4.4 billion) related to a tax credit, though other factors are also involved. The PlayStation Network security breach and regional natural disasters, along with growing competition all left their mark on the company’s earnings this past quarter.

“Like many other Japanese manufacturers, Sony has been hampered by the production disruptions set off by the March 11 earthquake and tsunami that killed more than 25,000 people, destroyed many factories and sent the nation’s economic recovery into reverse.”

In addition to the tsunami, Sony suffered another major blow due to the PlayStation Network hack – one of the biggest and most sophisticated cyber attacks in history. Initially, it took Sony over a week to find out about the hack in the first place, at which point it shut down its entire gaming network for just under 24 days. The company spent a total of about $170 million to cover the costs of identity theft insurance for customers, improvements to network security, customer support and an investigation into the hacking. We’ve eventually learned that the hackers leveraged AWS as the starting point for the attack.

The hacking of PSN compromised the personal information of tens of millions of customers, who were unable to play online for nearly a month. These two factors added up to a serious PR blow for the company, leaving competition to bite into its market share.

The company reported a 40.8 billion yen ($439 million) loss for the fiscal year ended March 2010 after a 98.9 billion yen loss the year before – Sony’s first annual red ink in 14 years.


A message from John Furrier, co-founder of SiliconANGLE:

Support our mission to keep content open and free by engaging with theCUBE community. Join theCUBE’s Alumni Trust Network, where technology leaders connect, share intelligence and create opportunities.

  • 15M+ viewers of theCUBE videos, powering conversations across AI, cloud, cybersecurity and more
  • 11.4k+ theCUBE alumni — Connect with more than 11,400 tech and business leaders shaping the future through a unique trusted-based network.
About SiliconANGLE Media
SiliconANGLE Media is a recognized leader in digital media innovation, uniting breakthrough technology, strategic insights and real-time audience engagement. As the parent company of SiliconANGLE, theCUBE Network, theCUBE Research, CUBE365, theCUBE AI and theCUBE SuperStudios — with flagship locations in Silicon Valley and the New York Stock Exchange — SiliconANGLE Media operates at the intersection of media, technology and AI.

Founded by tech visionaries John Furrier and Dave Vellante, SiliconANGLE Media has built a dynamic ecosystem of industry-leading digital media brands that reach 15+ million elite tech professionals. Our new proprietary theCUBE AI Video Cloud is breaking ground in audience interaction, leveraging theCUBEai.com neural network to help technology companies make data-driven decisions and stay at the forefront of industry conversations.