UPDATED 12:47 EDT / APRIL 11 2013

ServicesAngle News Briefs for April 11, 2013

TWM Solicitors Transforms IT Infrastructure with EMC

TWM Solicitors LLP, a mid-sized U.K. law firm, has chosen EMC technologies to transform its IT infrastructure, power its virtualization strategy, and better support is commercial and private law services. It selected EMC VNX unified storage with EMC Total Protection Pack to consolidate and transform its storage infrastructure and help manage its mission-critical applications, including Microsoft Exchange and SQL, IRIS practice management solutions, BigHand, and CRM. More


‘Talent Paradox of Outsourcing’ Finds Lack of Talent Investments Limiting High Performance in Outsourcing

The outsourcing industry is failing to invest in the skills needed to capture the full value from outsourcing engagements according to an Accenture-sponsored study from HfS Research. The study, “Is Good Enough Really Good Enough: The Great Talent Paradox in Outsourcing”, finds that achieving sustainable value beyond cost reduction requires that both the buyers and providers of outsourcing need to increase their focus on developing talent. More


Communications Service Providers Need New Technologies, Business Models, to Support Customers’ Data-Hungry Networks

Communications service providers (CSPs) are being compelled to consider new operating models and adopt new transformation technologies to meet the combination of economic challenges and declining voice and text revenues, on the one hand and customer QoS expectations on data-intensive networks on the other, says a new Accenture study. The survey, “Evolutionary Trends in the Operations of CSP Networks: How the Migration to Broadband data Services is Shifting the Paradigm of Network Operations”, was designed to explore the evolutionary trends in CSP network operations and identify the main drivers of change and lessons learned from new operating models they are using. Thirty of the world’s leading communications and media companies were surveyed. More


Accenture to Enable Aadhaar ID System for Government of Punjab

Accenture has won a 12-month contract for technology & management consulting services to reengineer and implement the way beneficiary programs are delivered in Punjab under the Aadhaar biometric identification program. The contract will help the State Government of Punjab identify eligible citizens and eliminate duplicate and incorrect records for the Department of Food and Civil Supplies. More


Accenture to Help Rail Solutions Deliver New Systems for Nuovo Trasporto Viaggiatori

Accenture and SNCF subsidiary Rail Solutions have delivered a range of passenger-focused systems for new Italian rail operator Nuovo Trasporto Viaggiatori (NTV). These include an advanced reservation and distribution platform, a revenue management system, and a CRM system. Italy’s first private high speed rail operator and one of the newest in Europe, NTV runs state-of-the-art “Italo” trains linking Italy’s major cities and offers enhanced services including passenger WiFi, an on-board entertainment portal, and a cinema carriage. More


IBM Report Finds Technology Key to Economic and Social Reform in Accra, Ghana

IBM has announced a report highlighting how the rapidly emerging West African city of Accra, Ghana, should use technology to transform its urban systems. Based on the opinions of local experts from the public and private sectors and civil society, the report, A Vision for Smarter Growth: An IBM Smarter Cities Report on Accra, Ghana, identifies city services, transportation, and energy as essential for Acca’s urban reform. More


IBM Announces Flash Drive Initiative to Speed Big Data Analytics

IBM has announced a strategic initiative to drive flash storage technology into the enterprise to solve the mounting challenges of Big Data. Flash, a highly efficient rewritable memory,  can improve read/write speeds by an order of magnitude — from milliseconds to microseconds — particularly in non-sequential reads and writes. The solid-state technology is also more reliable, durable, and energy efficient that spinning hard drives. As organizations are challenged with exploding data quantities, flash is also becoming a key technology to enable the Smarter Enterprise. More


“Dell Create” Services Revolutionize Media & Entertainment Workflows

Dell has announced Dell Create, Multi-Vendor Cloud for Content Creators, a new professional service designed to help broadcast companies, studios, creative shops, and other media & entertainment customers improve their content workflows with a centralized IT environment. Dell Create is designed to reduce operational costs and increase efficiencies through implementation of a customized combination of customer-approved vendor solutions. More


Dell OEM Solutions Now GLobal Distributor, Manufacturer, Integrator of Microsoft Embedded Products

Dell has become a global distributor, outsource manufacturer, and integrator of Windows Embedded products under a new contract with Microsoft Corp.The agreement enables Dell to provide Windows Embedded product licenses (COAs) with Dell product solutions. This will make it easier for Dell OEM Solutions customers to bring their products and solutions to market. More


Microsoft, NBC Sports Group to Deliver Programming Across Digital Platforms using Azure

Microsoft Corp. and the NBC Sports Group have partnered to use Windows Azure Media Services across NBC Sports’ digital platforms, including NBCSports.com, NBCOlympics.com, and GolfChannel.com. Starting this summer Microsoft will provide both live-streaming and on-demand viewing services for more than 5,000 hours of games and events on devices smartphones, tablets, and PCs. More


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