With global adoption of smartphones and tablets now outpacing the 1980s personal computer revolution by a factor of ten, CIOs face an unprecedented challenge meeting the requirements of an increasingly mobile workforce that has become frustrated with the limitations of traditional enterprise software. Making data and services universally accessible necessitates a fundamentally different approach to IT that starts with the data center, where the need to cost-effectively accommodate rapidly growing amounts of highly varied data from all the new devices on the corporate network has in turn set off an equally massive shift in operations.
“The data center, at whatever scale or scope or deployment, is the place where this is going to happen,” remarked Greg Huff, the CTO of storage networking chip maker LSI, in an address broadcasted live on theCUBE. He believes that the Internet of Things holds the potential to revolutionize how data is collected, and can disrupt entire industries.
“To really get these interesting outcomes, you need nearly limitless depth and breadth of data,” Huff said. “The more you have and the longer periods of time you have it for, the better answers you’re going to get. You need scale, concurrent execution, billions of interactions. These things will have to be nearly real-time response for some of these online services.”
Increasing IT velocity is already on top of the agenda, with corporate web teams now utilizing a broad quiver of technologies in order to improve service levels, according to a recent infographic published by Dell. But there’s still a lot of work to be done.
The company says that on average, there are more than a dozen glitches per page on Fortune 100 websites. These errors, attributed to lackluster quality control, blind spots for network monitoring created by third-party browser extensions and insufficient visibility of user activity, resulted in 60 percent of mobile device owners encountering serious technical issues with online services in the last 12 months. More than half also had a website crash, freeze, or spew an error message, while 45 percent stumbled upon a website that “didn’t function as expected”, Dell detailed.
The vendor advises enterprises to pursue a multi-pronged approach to tackling these challenges and contextualize functional glitches and code errors while looking “for detailed insights into page load times” to improve user experience.