UPDATED 18:03 EDT / SEPTEMBER 10 2014

Cloudera: data security before visualization | #data14

prediction sphere cloud hold ball crystalFor the enterprise security must come first, said Dave Tishgart, Director of Alliances at Cloudera. When data is secure, it opens new avenues for analysis and visualization. Tishgart joined the CUBE’s Jeff Kelly at the Tableau Data 14 conference this week to discuss Hadoop security and how Cloudera customers use Tableau products to advance their business intelligence.

In early July of 2014, Cloudera acquired Tishgart’s former employer, Gazzang, in order to provide security for their Hadoop clusters. The two companies had many common customers in healthcare and financial services that had strict compliance and HIPPA requirements. Cloudera recognized the need for Hadoop cluster security as a long-term need that would only continue to grow as more enterprise-level clients begin to use Hadoop clusters to store their data.

How Gazzang works:

 

Gazzang handles encryption and key management. Tishgart describes the logic behind Gazzag by reasoning: “When you lock your house, you take your key with you.” The same is true, he said, of encryption keys. Many companies’ data is vulnerable because their key is unmanaged or stored on the same server as their data. While Gazzang helps tackle those issue, it also helps companies meet international security requirements and navigate different governmental regulations overseas. It may not be the most exciting aspect of an undertaking but, Tishgart says, it’s necessary: “You can’t lose a whole project because you didn’t have governance.”

At Tableau Data 14, Tishgart mentioned many end-users approached him about security. Tableau offers amazing analytics, Tishgart said, but end-users can’t see it unless the data is secure.

Read more after the video.

Tableau-Cloudera in combination

 

Both Cloudera and Tableau are beneficiaries of the Big Data wave, and, Tishgart explained, good fits for each other. Cloudera helps make sure that analysts can get access to the data without “any sort of impediment.” Secure data, he said, means that end-users can ask better questions using Tableau, and improve decision making. Furthermore, Cloudera’s Enterprise Data Hub facilitates a smooth flow of info to end users in Tableau, opening up new avenues of data for customers, like clickstreams, social data, and machine logs.

Tableau-Cloudera use case

 

Tishgart cited a specific example of Cloudera and Tableau working together to benefit customer business insights and capabilities: He described one Cloudera client, a travel company that arranges flights for business folks. One of the common problem that client faces is with scheduling flights out of the San Francisco International Airport (SFO), where flights are frequently “fogged out.” Cloudera helped that client figure out a way to pull in weather data, traffic data, and flight info in order to re-book a passenger and shuttle them over to another airport. Cloudera enabled their client to “pull from disparate systems and then model it on Tableau.”

Tishgart described customers that run Tableau on top of Cloudera as “incredibly happy.” In fact, he said Cloudera often recommends Tableau to customers as a way to enhance the relationship.

Maintaining customer focus

 

As both Cloudera and Tableau are in a period of rapid growth, both are trying to find ways to maintain their customer-first mindset. Tishgart said that while Cloudera offers a number of different ways for customers to interact with the business, like sales, support, tech services and training, he’s particularly proud of Cloudera’s predictive support. Cloudera uses its own enterprise data hub to collect information about customer environments. That way, Cloudera can identify whether a cluster “needs help” and can call customers to walk through the recovery process.

photo credit: manoftaste.de via photopin cc

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