NEWS
NEWS
NEWS
Batman: Arkham Knight still broken on PC, Warner Bros offering refunds
It seems that four months was not quite enough time to fix the atrocious PC version of Batman: Arkham Knight, and publisher Warner Bros Interactive Entertainment has announced that it will be offering refunds for the game through the end of the year.
“We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight,” Warner Bros said in an update to the Arkham Knight page on the Steam Store. “We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.”
“Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.”
Many players had already gotten refunds for the game in June when Warner Bros suspended sales for the PC version of the game due to its numerous issues. Before Warner Bros officially started offering refunds, most players were taking advantage of Steam’s recently added refund policy, which allows users to refund a game within 14 days of purchase provided they had not played it for more than two hours.
The responses in the comment section on Steam to Warner Bros’ recent refund announcement were predictably hostile, but there were a few users who defended Warner Bros and stated that they had not experienced many problems with the game.
“I don’t want a refund, unlike many people, I didn’t have that many problems, almost none,” one user wrote. “I think most people are oversensetive [sic] and just want to complain.”
Of course, one of the primary issues with the game seems to be its unpredictable performance. Some players with incredibly powerful gaming machines have reported being unable to run the game at all, while other players with lower-end systems have said they experienced few problems.
Warner Bros stated that it will continue working to resolve issues in the PC game, but after a more than four-month wait, many players are skeptical of what exactly the publisher will be able to accomplish.
Image courtesy of Warner Bros Interactive Entertainment
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