There has been a shift in how tech businesses view both their operations — and their security needs. Just as companies are moving away from data silos and isolated information, they’re also abandoning the concept of specific systems for every department. Meanwhile, security is shifting from a castle moat model to something more reactive and responsive.

These changes served as a centerpiece of the ServiceNow Knowledge16 conference. To offer their opinions of what they’ve seen at the event, Dave Vellante (@dvellante) and Jeff Frick (@JeffFrick), cohosts of theCUBE, from the SiliconANGLE Media team, shared a table as Knowledge16 closed its final day.

The benefits of an emerging ecosystem

Vellante started the conversation by going over ServiceNow’s recent performance as a company. He mentioned its steady, consistent execution and pointed out the ecosystem that’s emerging around their products. “They’ve done a fantastic job of taking this platform and pointing it at different markets,” he said.

Frick agreed, stating that all companies have a number of shared services. If ServiceNow continued to approach from the shared-services angle, it could bring that all together helping companies make business decisions. “We’ve heard consistently that people are coming at services from other than the traditional angle.”

Two major shifts

Security is a big problem, Vellante said, claiming that ServiceNow had nailed it. It has focused on the response, he continued, stating that in the next few years people will see a shift toward response-based security. It’s a huge opportunity there, he added.

Vellante then spoke about how companies like ServiceNow covet the developer community. This notion of low-code, no-code is emerging, he pointed out. “ServiceNow said, ‘Let’s do this,’ and the developers came out of the woodwork. That’s huge,” he said. “That’s where innovation is going to come from.”

Watch the full video interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of ServiceNow Knowledge16.

Photo by SiliconANGLE