Hutch Carpenter


Latest from Hutch Carpenter

5 Social Business Truths

Meritocracy trumps hierarchy: Companies don’t get a “pass” on Wall Street or the London Exchange becauswe they’re been around way before new companies. Political candidates aren’t immune from beingf being upended when they don’t perform. Why should work be any different? Companies that focus on the meritocracy are focused on growth. Those that pay too much attention ...

Is Google+ More Facebook or More Twitter? Yes

Quick, what existing social network is Google+ most likely to displace in terms of people’s time? Another Try by Google to Take On Facebook Claire Cain Miller, New York Times This isn’t a Facebook-killer, it’s a Twitter-killer. Yishan Wong, Google+ post A hearty congrats to Google for creating an offering that manages to be compared ...

Four Reasons Enterprise Software Should Skip Native Mobile Apps

The desire to “consumerize” mobile apps for their own sake is stoking today’s outsized enthusiasm with device-specific enterprise mobile apps at a time when HTML5 is right there staring us all in the face. Tony Byrne, Enterprise 2.0 B.S. List: Term No. 1 Consumerization The runaway success of the iPhone app store has demonstrated that ...

Will Quorans Develop Enough Spine to Ensure Quality?

On Quora, this question was recently asked: Is the upvote bias towards more popular answerers a threat to quality on Quora? One answer caught my attention, and it’s one with which I wholeheartedly agree: I would say it’s very important for Quora users to use those voting powers to downvote answers by A-listers that are ...

Three Pluses, Three Minuses of Quora as a KM System

This question was posted on Quora, “In 10 words or less, what is Quora?” My answer: Powerful application of crowdsourcing and social networking to knowledge management Knowledge Management (aka “KM”) is a field that I don’t have personal experience in. It’s supposed to be practices, processes and systems where valuable knowledge of workers is collected ...

Three Reasons Google Should Acquire Delicious from Yahoo

So the news is out. Yahoo plans to shutter Delicious, the largest social bookmarking site. Which is shocking, particularly among the tech savvy and socially oriented. Delicious is iconic for its application of social sharing and collective intelligence. Hard to believe Yahoo wants to shut it down. But wait…this doesn’t have to be the end. ...

Using Open Innovation to Be Competitively Unpredictable

During a Twitter Q&A organized by open innovation thought leader Stefan Lindegaard, Psion Teklogix CEO John Conoley posted this: @johnCEOatPsion we decided to embrace open innovation at #psion to be faster and comeptitively unpredictable September 2, 2010 5:08 am via TweetDeckRetweet How interesting is that? Using open innovation to be “competitively unpredictable”. I love that concept. ...

Phone Cameras + Social Are Expanding the Historical Record

"There’s a plane in the Hudson. I’m on the ferry going to pick up the people. Crazy." In a critique of the rise of Instagram (current photo sharing app du jour), Laurie Voss argues that the rise of cheap, low fidelity cameras on phones is undermining the data contained in them. And it’s not just ...

iPad’s Climb Up the Disruptive Innovation Cycle

Blockbuster’s recent bankruptcy filing was yet another chapter in the Clayton Christensen annals of disruptive innovation. A major brand with convenient locations that got disrupted by a website and the U.S. Mail. Note that we’re seeing the backend of the disruption, when it all seems so clear. How easy is it to see such a ...

You and Your Customers’ Relationship: It’s Complicated

On the Harvard Business Review, Matt Dixon and Lara Ponomareff wrote a piece that caught my eye, Why Your Customers Don’t Want to Talk to You. Consumers increasingly prefer self-service, and the authors speculate: Maybe customers are shifting toward self service because they don’t want a relationship with companies. While this secular trend could be ...