Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Startup uses AI to relieve burden of security data analysis

Loom Systems Ltd. is joining the growing ranks of companies applying artificial intelligence to the task of making sense out of the mass of data that overwhelms security professionals. The company today is announcing an operational analytics platform for real-time detection and resolution that reads log files and looks for anomalies. Targeted at DevOps and information […]

Conversica further blurs line between human and robotic sales prospecting

Just six weeks after raising $34 million in funding, Conversica Inc. is enhancing its artificial intelligence-powered business conversation engine to enhance its natural language processing capabilities and add time-recognition intelligence and automated FAQ response capabilities. The company said it has also completely redesigned the user interface. The company’s automated agent attends to much of the […]

H&R Block enlists IBM’s Watson to support its 80,000 tax pros

Can you deduct the cost of your Super Bowl party? We can’t answer that question, but there are about 80,000 people at H&R Block Inc. who can. Beginning this week, they’ll be joined by the digital assistant called Watson. A collaboration between IBM Corp. and the tax-preparation giant will fold Watson into the individual tax preparation process […]

Startup wants to augment security staff, not replace them

LogicHub Inc. is emerging from stealth to join the crowded cybersecurity market today with $8.4 million in fresh funding and a novel approach to machine-aided security that puts humans first. The company, which was founded by two former Arcsight Inc. executives, says that the current trend toward applying artificial intelligence and machine learning to the process […]

Mavenlink bulks up project management suite for professional services firms

If the term “project management software” sends you into a coma, consider this: Mavenlink Inc. has raised $84 million, counts hundreds of thousands of paying customers in more than 100 countries, and it’s targeting a professional service market that will collectively bring in $3 trillion in revenues this year. Now it also has a suite of […]

Government app builder CSDC lands $30M investment

BuildGroup Management LLC, a venture capital firm led by former Rackspace Inc. Chief Executive Lanham Napier (pictured), has invested $30 million in Toronto’s CSDC Systems Inc., a 27-year-old Mississauga, Ontario-based developer of applications for government. The investment will fund customer growth, product expansion, support services and rapid technology deployment. CSDC has worked with more than 50 […]

Datto scoops up Open Mesh to expand network appliance line

Cloud business continuity, backup and recovery firm Datto Inc. has acquired Open Mesh Inc., a maker of plug-and-play wireless mesh networks that organizations can use to build Wi-Fi networks in spread-out premises such as hotels and apartment buildings. Datto will integrate the acquired company’s Ethernet switching and access point technologies into its line of Datto Networking […]

The key to success in cloud computing, says survey: Plan ahead

A new survey by cloud service management firm CloudHealth Technologies Inc. finds that companies that plan their journey to the cloud and appoint a steward to oversee it enjoy more than twice the revenue growth of those that don’t. That translates into an average 35 percent year-over-year increase in the top line. These companies, which […]

Microsoft results top estimates as cloud revenues surge 95 percent

Microsoft Corp. beat revenue and profit estimates in its fiscal second quarter, buoyed by impressive growth in its Azure cloud computing business and strong gains in the cloud-based Office 365 productivity suite. Revenues of $26.1 billion eclipsed analyst consensus estimates of $25.3 billion and were slightly ahead of the $25.7 billion reported a year ago. Earnings […]

IBM to support Google-developed TensorFlow machine learning library

The TensorFlow machine learning framework that Google Inc. released under an Apache open-source license in late 2015 just gained an important endorsement: IBM Corp. said today that it will support TensorFlow 0.12 on its PowerAI machine learning platform. IBM introduced PowerAI late last year as a general-purpose complement to its Watson natural language question answering computer, […]