The Trouble with Troubleshooting : Part 2

This is a 2-part series focusing on the use case and possible solution for supporting support engineers (read part 1 here). The series explores one key aspect of this month’s theme of Virtualization – troubleshooting in tech-support.  As more tasks become...

VMworld Highlights 2012 : Looking Back to See Forward

VMworld 2013 will be kicking off on August 25, 2013 and will run through until the 29th.  Before heading out to San Francisco to discover what VMware and its partners have to offer this year, let’s check out some of the highlights from last year’s conference. With...

A Vote of Approval for Virtualization

Over the past several years, organizations have had to struggle with the decision on whether and how to transfer their data storage scheme from a traditional warehouse model to a virtualized environment. When you consider the relatively short amount of time...

OpenStack is Eating the Enterprise

OpenStack is fast becoming the most important open source project in the industry to unify the growing number of cloud infrastructure vendors.  HP’s George Kadifa called OpenStack one of the most important projects to enable a new computing model.  The main reason...