How To: Apply Customer Feedback to Innovation

Hutch Carpenter | March 24th

Customers have always been core to companies’ existence. An obvious statement for sure. Customers are the source of cash flow, and have historically been thought of in marketing and transactional contexts.

But in recent years, we’ve


Google’s Actions Towards China Could Hurt Their Other Businesses [Cold Packet Wars]

Tom Foremski | March 23rd

Last week I asked if Google's opposition to the Chinese government might affect its other business interests in China, and elsewhere. It's already happening. Michael Wines and Jonathan Ansfield reported in today's New York Times: After China...»

CheapTweet: The Act of Dealhunting isn’t Sexy, But it is Effective

Mark 'Rizzn' Hopkins | March 23rd

Hayes Davis (and Jenn) are working this year on a project called CheapTweet (and a site called TweetReach).  The big news from Austin was the launch of CheapTweet 2.0.

The site just went


M6S Launches an Attention API at DEMOspring

Tom Foremski | March 22nd

One of my favorite entrepreneurs is Barak Hachamov, co-founder of My6Sense, the developer of a very interesting iPhone application that manages your content feeds, feeding you only the content that matters to you. It's a great...»

The Austin-American Statesmans’ Texas Social Media Awards and Transitioning from Heritage Media to New Media [#TSMA, #SxSWi]

Mark 'Rizzn' Hopkins | March 21st

One of the many cool things that happened down in Austin this year was that I got a chance to win a “Texas Social Media Award.” In general, I’m not a fan of pointless awards to


The Future of Recruiting is Social, and it’s Happening Now

ryanhealy | March 19th

The past few years have seen the social web truly take off.  Activity streams are replacing email and conversations are happening all the time, all across the internet.  People are now more connected, more informed, more


Russia Invests Not in Journalism But Propaganda

Tom Foremski | March 19th

Robert Andrews is puzzled. Why Are Russians Spending Like Mad To Save Journalism? He writes:

The latest - after last year buying France-Soir, the country’s smallest daily, for €50 million, shipbuilder’s son Alexander Pugachyov is now spending

Twitter to App Developers: Don’t Make Too Much Money Off Our Platform

Tom Foremski | March 18th

I recently wrote about Twitter's business model as ultimately enveloping ever greater parts of its developer community. [Twitter Is The Black Hole Of The Twitterverse...]

After all, why leave money on the table? Why


IE9 To The Corporate Rescue?

Anthony Farrior | March 17th

In the corporate world, we still use Internet Explorer 6.

Yes, I know how shocking and lame that is, not to mention how slow GMail is on it but in a software environment, IE6


What the Heck is Cyber-Anthropology [#SxSWi]

Mark 'Rizzn' Hopkins | March 17th



That was just about my reaction as well.  I met Diana Martin in the SxSWi Bloggers Lounge early Saturday morning, who is a UX (user-experience) specialist at The Planet (a large