Alfred Comes To Android with a Hungry AI

Mellisa Tolentino | December 9th

After months of looking over your friend’s shoulder or borrowing your sister’s iPhone just so you can use Alfred, the nifty AI app that points your tummy in the right direction when you’re hungry,...»

Dell Expands Salesforce Integration with Service Cloud

Maria Deutscher | December 9th

Dell has extended its CRM portfolio, the Dell Cloud Business Applications (DCBA) suite, by adding the Salesforce Service Cloud customer interaction service to line-up. This update extends the capacity already provided by the existing apps,...»

Microsoft Taking Big Risks with Windows 8

Bert Latamore | December 9th

A new year is coming, and Microsoft is promising a new tablet and laptop OS, Windows 8. That should be exciting news, but the real question is whether anybody will care. Microsoft has been trying to...»

Experience Twitter Fly: Better for Brands and Mobile Users

Mellisa Tolentino | December 9th

Yesterday, Twitter, the microblogging site, rolled out their updated page and introduced new features dubbed as Fly.  It's a major upgrade for their web and mobile presence, looking to improve the user experience with...»

Samsung Beats Apple Again: Australian Ban Lifted

Mellisa Tolentino | December 9th

Samsung is on a roll.  After dodging a US ban on their Galaxy smartphones and tablets, and having the German ban on their tablet lifted, the gadget maker celebrates another victory in Australia, where...»

Twitter Users Getting Blocked in Droves as New Update Limits Go Into Effect

Alex Williams | December 9th

Reports are pouring in tonight from people who have hit the new limits for posting Twitter updates. The limits came today as part of Twitter's updates to its service. It's uncertain why Twitter imposed...»

Are We Turning to the Outer Dimensions of What Support Means? [Infographic]

Alex Williams | December 8th

One data point pops out in this infographic (see below) about support these days. The costs to run a call center are sky high.

It costs between $6 and $75 to resolve customer issues over the

Is Red Hat Shopping for a DevOps Acquisition?

Klint Finley | December 8th

The 451 Group has a new report out titled Data, systems management or devops likely to drive Red Hat's next deal. I don't have access to the report, but it seems pretty self-explanatory. Nodeable SVP...»

RedMonk Analytics: A Year in Review

Klint Finley | December 8th

Just over a year ago analyst firm RedMonk launched RedMonk Analytics, an effort to productize some of the data sets that the firm relies on. Since companies ranging from small analyst firms like RedMonk to...»

VMware Wins Public Contract as it Expands Ecosystem

Maria Deutscher | December 8th

VMware has had a busy year in 2011, and their penchant for advancement will most likely be extended as we move closer to 2012. EMC’s virtualization subsidiary has been working on establishing new partners and...»