NEWS
NEWS
NEWS
GoDaddy Apologizes for Outage and Offers Discounts
Go Daddy is apparently pretty sorry for the outage earlier this week. An email that apparently comes from Scott Wagner, CEO of Go Daddy was sent to its customers yesterday.
We let you down and we know it. We take our responsibilities – and the trust you place in us – very seriously. I cannot express how sorry I am to those of you who were inconvenienced.
The email expresses apology for the outage and reasserts (in bold):
At no time was any sensitive customer information, including credit card data, passwords, or names and addresses, compromised.
Go Daddy then offers a 30% discount across the board good for the next 7 days.
Go Daddy has been facing a public backlash due to its extended outage, which was initially attributed to a DDoS/DNS attack, but later found to be an issue with corrupted router data tables.
As a Go Daddy customer myself, I find the 30% offer a nice gesture, but it would be nice if they just eliminated all the garbage from their checkout process. Some may regard the notion of selling more services altogether as added insult to injury. Many businesses were financially impacted by the outage.
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