ServiceNow VP on Designing Availability + Reliability for Today’s Infrastructure Needs | #servicenow
Senior Vice President of Engineering and Cloud Operations at ServiceNow, Dan McGee, sat down on theCube with Dave Vellante and Jeff Frick at ServiceNow Knowledge13. He highlights that not only does ServiceNow create and invent the products and services they offer, but they use them as well.
With software as a service (SaaS), McGee feels that ServiceNow has to have the highest level of availability and reliability on a 24/7 basis to provide the proper service and experience for its customers.
The reason they are able to deliver this is a result of their own products. He notes that there is a tight feedback loop of any service incidents their customers may experience that is made possible by the technology utilized by ServiceNow.
Check out the entire conversation below.
A message from John Furrier, co-founder of SiliconANGLE:
Your vote of support is important to us and it helps us keep the content FREE.
One click below supports our mission to provide free, deep, and relevant content.
Join our community on YouTube
Join the community that includes more than 15,000 #CubeAlumni experts, including Amazon.com CEO Andy Jassy, Dell Technologies founder and CEO Michael Dell, Intel CEO Pat Gelsinger, and many more luminaries and experts.
THANK YOU
