Marie-Helene Lesourd, a Systems Manager at ISO, In theCUBE At Splunk.conf14

The International Organization for Standardization (ISO) began using Splunk Inc. data management tools to meet the demands of working with countries in different timezones. The ability to automate correspondence with clients was essential to the ISO’s ability to respond to requests at all hours of the day. Marie-Helene Lesourd, a Systems Manager at ISO, spoke with Jeff Kelly and Jeff Frick on theCUBE while at the Splunk conference this week.

The ISO sets standards for many things one may not consider in life, from when pasta is considered al dente to the exact measurement for a full-pour glass of wine. They work with industries in countries across the world in order to achieve consensus. Lesourd helps handle infrastructure of the network and storage in addition to working on incident problem management.

She knew that Splunk would be the right tool because it offers the ability to consolidate all ISO’s machine data logs, and perform metrics for switches and storage. She expects other departments in the ISO to begin using Splunk soon as well, especially when it comes to generating metrics for marketing and sales. In coming years, Lesourd says the ISO is looking to use Splunk to take on new projects like optimizing the company’s DevOps goals and crafting a mobile application.