John Furrier and Dave Vellante spent some time at ServiceNow’s Knowledge15 event to talk about ServiceNow, a cloud-based services company. They spoke about the strength of ServiceNow’s technology and its future as a company.

Born in the Cloud and enterprise grade

Asynchronous communication means real-time access to data. ServiceNow provides that level of real-time access through its software platform. “What they’re building is the future generation,” said John Furrier, as he spoke about ServiceNow and its CEO, Frank Slootman.

The talk turned to how ServiceNow provides value by resolving the pain points within organizations, allowing them to save money by moving into the cloud. Dave Vellante pointed out how workflow management was moving away from email and forms to a more mobile environment.

Vellante also mentioned how IT budgets are often 70% keeping the lights on, and only 30% innovation. He feels the budget should be broken into running the business, growing the business and transforming the business. This is where ServiceNow comes into the picture. “ServiceNow is very transformative and is helping companies run the business differently and grow the business, as well,” he said.

Founder-friendly means growth

“Every successful company that I’ve talked to and I can highlight, you look at them, you name them all, the ones that are the really sustainable companies, the founder stays around,” said Furrier, talking about ServiceNow’s management team. ServiceNow has grown under the leadership of its founder, Fred Luddy, to a $12 Billion valuation.

Furrier asked Vellante the major question: Is ServiceNow built for the long haul? Vellante agreed that it was. Although ServiceNow recently lost some value on the market, Vellante pointed out that fluctuations on the currency market have made many companies conservative in their plans, and this could have reduced ServiceNow’s performance.

From there, Vellante offered his opinion that ServiceNow represented an opportunity, thanks to the combination of a large market, cutting-edge technology and an advantage over the competition.

Finally, the two spoke about the future of ServiceNow. In specific, they considered how the company would fare in the collaborative space against potential competitors like Salesforce and Workday.

Watch the full interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of ServiceNow Knowledge 15.