Whether it is due to laziness or incompetence, some studios just seem to have trouble porting their games to the PC. Ubisoft has been a regular offender with bad PC ports, especially with the horribly botched release of Assassin’s Creed: Unity, and now it looks like WB Games’ Batman: Arkham Knight is the latest PC title to miss the mark.

Some fans of the series were a little nervous when well known game critic TotalBiscuit revealed that WB Games had not sent out review codes for the PC version of Arkham Knight, and it turns out they had good reason to worry.

The game that launched today suffers from numerous performance issues, including serious memory leak problems that cause the game to stutter severely. Arkham Knight’s frame rate is also locked at 30FPS, and any attempt to go above that seems to be met with even worse stuttering and game crashes.

Arkham Knight currently holds a “Mostly Negative” rating on Steam out of over 2,500 user reviews, nearly all of which criticize the game’s awful PC performance.

One Steam user wrote:

It’s 2015 and a game of this caliber is being locked at 30fps? While the option is editable. You have to go into the config to do it instead of the main menu. But that doesn’t matter. The game is terribly optimized. whether it’s 30 or 60fps. You’ll get major framerate drops. A single GTX 970 isn’t even enough to keep it at a stable 30fps. Which is complete ludicrous. Warner Brothers should be ashamed of releasing a game like this.

This morning, Arkham Community Manager Coda wrote a forum post addressing PC users’ concerns.

“We’re aware that some users are reporting performance issues with the PC version of Batman: Arkham Knight,” Coda wrote. “This is something that Rocksteady takes very seriously. We are working closely with our external PC development partner to make sure these issues get resolved as quickly as possible.”

Many of the Steam reviewers have stated that they will be taking advantage of Steam’s new refund policy to return Arkham Knight, and the developer will have to find a solution quickly if it wants to avoid a PR nightmare.

Image credit: WB Games