When industry giants collide, the ground shakes. When they join forces, a new world begins. The merger between Dell and EMC is one such event; the market and the two companies themselves will have to adjust to a new reality. While this dramatic change is a time of uncertainty, it also presents opportunities for those quick enough to take advantage.

To discover what opportunities the new Dell Technologies Inc. has seen, Dave Vellante (@dvellante) and Stu Miniman (@stu), co-hosts of theCUBE, from the SiliconANGLE Media team, visited the Dell EMC World conference in Austin, TX. There, they talked with Howard Elias, president of Dell EMC Services & IT at Dell Technologies Inc.

Bringing the teams and partners together

The conversation opened with a look at how the two companies were getting along with the practical business of the merger. Elias mentioned how the teams from both sides were coming together, under a thoughtful plan about what they want to accomplish. He spoke about how both teams deliver great value to customers, and that where the customer is concerned, Dell and EMC are one company.

Likewise, Elias described Dell Technologies’ relationship with partners and how they will continue to partner with other companies. He stated its preference is to offer services to the partner ecosystem. He saw the network as a family of businesses and brands who have a unique and common view on what’s best for customers.

IT organization and customer feedback

The merger also set the stage for a change in organization. Elias explained that it was an exciting opportunity and that he felt good about what the heritage EMC team did. Now, the company wants to be first and best when it comes to helping customers with their digital agenda. He stated that its IT teams looked forward to getting feedback from their customers.

Dell had a vision around being the trusted advisor for this next industrial revolution, Elias said. Now, it has the reputation and the ability to engage in that kind of conversation with clients.

“What’s most gratifying is I hear it played back by customers,” Elias said.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of Dell EMC World.

Photo by SiliconANGLE