As customers continue to embrace cloud computing and especially multicloud, Cisco Systems Inc. has a chance to coach many customers through this journey for the first time. So what are customer’s concerns as they start operating and dealing with multicloud?

Konstantinos Roungeris (pictured, left), product marketing manager for cloud computing at Cisco, and Matt Ferguson (right), director of product development at Cisco, spoke with Dave Vellante and Stu Miniman, co-hosts of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, during the Cisco Live event in Barcelona. They discussed the concerns, questions and demands of customers as they journey through multicloud and cloud computing. (* Disclosure below.) This conversation has been condensed for clarity.

Miniman: Start with Cisco’s software journey and positioning in the cloud right now.

Ferguson: It’s a really interesting dynamic when we started transitioning to multicloud, and we actually deal with cloud and compute coming together. Whether you’re looking at the infrastructure ops organization, or whether you’re looking at the apps operations, or whether you’re looking at your dev environment, your security operations — each organization has to deal with their angle at which they view multicloud.

Miniman: Talk about the relationship Cisco has with its customers and the advisory position that you want to have with them.

Roungeris: Why do they need to basically let go and expand to those clouds? Because they want to service their developers faster, right? And this is where you have within the IT ops. You have the security kind of frame, the compute frame, the networking where you know Cisco has a traditional footprint. How do you blend all this? How do you bring all this together in a linear way to support individual unique application modernization efforts? I think that’s what we’re hearing from customers in terms of the feedback. And this is what influences our strategy to converts the different business units.

Vellante: Help us understand what you’re hearing from customers in terms of their strategy toward multicloud and how Cisco is mapping into that.

Ferguson: When we talk to customers, it comes back to the angle at which they’re approaching the problem. People want to move faster. Organizations want to get their product out to market sooner. What we’re having conversations now about is ‘How do I get the visibility? How do I get the policies and the governance so that I can actually understand either how much I’m spending in the cloud or whether I’m getting the actual performance that I’m looking for?’ They’re looking to Cisco to help them through this journey, because it is a journey.

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of Cisco Live. (* Disclosure: Cisco Systems Inc. sponsored this segment of theCUBE. Neither Cisco nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE