Edge computing isn’t just the domain of born-in-the-cloud, hotshot startups. Companies with decades of operations under their belts are seeing the benefits cloud can bring.

But most of them aren’t able to give up their on-premises systems. In fact, many have a buried lineage of infrastructure, data storage and application technologies hidden within their operational framework.

“The challenging thing for customers, for many of the companies we talk with, is that none of those things go away,” said Gur Steif (pictured), president of digital automation at BMC Software Inc. “IT is in some cases, for some of our customers, an archaeological science.”

Steif spoke with Lisa Martin, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during AWS re:Invent. They discussed the launch of BMC Helix Control-M, which brings software as a service to the company’s application workflow automation and orchestration platform. (* Disclosure below.)

Hybrid and multicloud strategies are here to stay

A leader in the IT service management tool market, BMC has built a reputation for helping customers move through technological transition by enabling them to manage new technologies and capabilities alongside existing systems.

With the announcement of the new BMC Helix Control-M, which went into general release on December 1, the company is “SaaSifying” its platform to address the increased complexity brought with hybrid and multicloud strategies.

“We try to help make it easy for customers to try to help them to manage any type of system they have, from legacy or traditional systems to brand new serverless technologies, and do it in a way that makes sense, whether it’s on-prem or SaaS,” Steif said.

By adding SaaS, the company is not moving away from helping customers manage their on-prem systems, but acknowledging that hybrid and multicloud strategies are here to stay.

“Customers want to keep managing their on-prem systems,” Steif stated. “But for all the new systems of innovation, they want to be able to do that natively in the cloud, and a SaaS offering is perfect for that.”

Minimize downtime for revenue-producing assets

Early access customers have already seen some impressive results from using BMC Helix Control-M. One farming equipment manufacturer was able to drive value from the data it was receiving from the sensors in its machinery to predict impending breakdowns.

“They can send the owner or the operator of the vehicle an email saying, ‘We can tell that your gasket is going to blow in the coming week. Here are three dealers in your area that have that part on hand and are certified to make that repair. Would you like us to schedule an appointment?’” Steif stated.

Making such repairs before they became an emergency decreased unplanned vehicle downtime by 40%, according to Steif, which translates to increased operational efficiency.

“If you have your revenue-producing assets running at a higher uptime, that is a business outcome that everybody loves,” Steif concluded.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of AWS re:Invent. (* Disclosure: BMC Software Inc. sponsored this segment of theCUBE. Neither BMC nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE