Organizations are in a constant need to generate as many insights as possible from their processes. Whether with evaluation or refinement as the end goal, process mining allows for the discovery, monitoring and improvement of business processes as they actually are, not as they subjectively present.

“I think what we have now is really this opportunity to have data-driven insights, and our clients are really grabbing onto that idea that it’s good to have a sense of what they think they do, but it’s more important to have a sense of what they actually do,” said Ryan Mac Ban (pictured, left), senior vice president of emerging products at UiPath Inc.

Robotic process automation and, subsequently, process mining are drivers for the modern business landscape, and UiPath is staking a claim in that market.

Mac Ban and Mike Engel (pictured, right), intelligent automation and process intelligence leader at PricewaterhouseCoopers LLP, spoke with  Dave Vellante and Lisa Martin, co-hosts of theCUBE, SiliconANGLE Media’s livestreaming studio, during UiPath’s Forward IV conference. They discussed UiPath and its value proposition. (* Disclosure below.)

A holistic product suite

The presence of other prominent players in the business automation space has forced UiPath to rethink its product offering — and how those products are delivered to end users.

“As much as it’s about process mining, it’s actually the whole entire discovery suite of capabilities that differentiates UiPath from other RPA vendors as the only RPA vendor that delivers process mining, tasks mining, and this discovery suite as part of our enterprise automation platform,” Mac Ban explained.

Within the context of COVID and the resultant changes it has brought to the global work culture, automation can serve as a tool with which organizations can bridge the growing employment gap, according to Engel.

“I’ll give you an example with Cisco. You know, one of their financial analysts started and he says, ‘Part of our training program is creating automations. Why? Because it’s not just about finance anymore. It’s about what can I automate in my role to actually focus on higher-level orders,'” Engel explained.

There is, no doubt, going to be a cultural shift in how we work, either because of or hastened by the pandemic, according to Mac Ban. Process mining and automation will allow enterprises large and small to focus on crucial processes while setting the repetitive ones on a sort of autopilot, he added. 

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of UiPath’s Forward IV conference. (* Disclosure: TheCUBE is a paid media partner for the UiPath’s Forward IV conference. Neither UiPath Inc., the sponsor for theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE