The pandemic ushered in a new era of technological innovation, with businesses and organizations globally scrambling to find digital transformation solutions capable of handling a large remote load.

The government and private sector exploded with new use cases and the need to replatform to handle strenuous demand, and Salesforce.com Inc. partnered with Amazon Web Services Inc. to offer a powerful hybrid cloud solution.

“Salesforce public sector group supports any number of use cases, different missions, anywhere from state and local all the way through to federal use cases on a global scale,” said Adilson Jardim (pictured), area vice president for public sector sales engineering at Salesforce. “We were instrumental in trying to deliver these services and getting states and localities, towns, countries up and running to deliver the critical things that we all learned about in a hurry.”

Jardim spoke with John Furrier, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during AWS re:Invent. They discussed Salesforce’s role in the private sector, the company’s Government Cloud Plus offering, its new Hyperforce architecture, and more. (* Disclosure below.)

Helping the world scale up

Salesforce recently announced a new infrastructure architecture, Hyperforce, that allows Salesforce to employ rapid scaling while combining foundations of different cloud providers. It enables Salesforce to deploy in previously restricted regions, allowing for better COVID tracing, according to Jardim.

“We enable our customers to move very quickly from contact tracing to COVID testing, then to vaccine management,” he said. “We had so many others helping with loans, grants and management through the PPP programs, through unemployment programs, all different use cases that we helped our customers extend to, but you can’t do that if you’re not flexible enough to move quickly and scale effectively to support those.”

With government work, there are inevitable security and protocol policies in place, protecting sensitive and confidential information. Salesforce is committed to making their government cloud platform, Government Cloud Plus, as compliant and safe as possible, saving the government and public sector valuable time otherwise spent securing their information, Jardim pointed out.

“It’s FedRAMP tested at a FedRAMP high level. We’ve got privacy overlays. We’ve got our DoD IL4 PA in there. We’ve got HIPAA and PCI compliance baked in,” he stated. “Those are efforts that if a company or a government customer were to go run through individually, it’s going to take them a lot of time, effort and investment to support those.”

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of AWS re:Invent. (* Disclosure: AWS Public Sector sponsored this segment of theCUBE. Neither AWS nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE