UPDATED 15:39 EST / AUGUST 28 2023


OpenAI launches ChatGPT Enterprise with bevy of cybersecurity features

OpenAI LP today debuted ChatGPT Enterprise, a new version of its ChatGPT chatbot with significantly more features than the original.

The offering is rolling out about four months after the company first hinted that it’s in the works. The chatbot is geared towards large organizations. 

One of the main selling points of ChatGPT Enterprise is that it provides unlimited access to Advanced Data Analysis, a data science tool that OpenAI debuted earlier this month. The tool was originally known as Code Interpreter. It allows users to run mathematical calculations, visualize the results and change the format of files using natural language commands.

ChatGPT is based on GPT-4, a large language model that OpenAI first detailed in March. ChatGPT Enterprise offers access to an enhanced implementation of the model. According to OpenAI, the enhanced implementation offers double the performance of the standard version, which means users should receive responses to their prompts faster.

While at it, OpenAI quadrupled the amount of data that users can include in a single prompt. The company says a request sent to ChatGPT Enterprise may include up to 32,000 tokens. In AI applications, a token is a unit of data that corresponds to a few letters or numbers. 

The large organizations that OpenAI is targeting with ChatGPT Enterprise have stringent cybersecurity requirements. To address those requirements, OpenAI has made the chatbot compliant with the SOC 2 cybersecurity standard. SOC 2 specifies a set of best practices, such as encrypting customer data while it’s traveling over the network, that companies should adopt to reduce the risk of hacking.

An additional set of cybersecurity features is provided by an administrative console built into ChatGPT Enterprise.

OpenAI says the console makes it possible to centrally manage workers’ ChatGPT accounts. It also provides the ability to monitor chatbot usage and enable single sign-on, a technology that allows employees to log into several different business applications at once. The technology removes the need for employees to use multiple passwords, which means hackers have fewer opportunities to steal login credentials. 

The company divulged today that ChatGPT Enterprise is already used by several early customers, including Canva Pty Ltd and Klarna Bank AB. “We’re onboarding as many enterprises as we can over the next few weeks,” the company added.

In conjunction with the launch of ChatGPT Enterprise, OpenAI previewed several future enhancements that it’s planning for the service.

The company is working on an improved version of Advanced Data Analysis, the natural language data science tool built into the chatbot. Additionally, OpenAI intends to roll out “more tools” that are likewise optimized for specific use cases. It said those use cases will span data analysis, marketing, customer support and several other areas.

Another way OpenAI plans to extend its chatbot’s capabilities is by expanding the pool of data on which it can draw to answer user questions. An upcoming enhancement will allow enterprises to “securely extend ChatGPT’s knowledge with your company data by connecting the applications you already use.” 

OpenAI also plans to launch another paid version of the chatbot called ChatGPT Business. It said that the offering will be designed for “all team sizes,” which suggests it will be more affordable than ChatGPT Enterprise. OpenAI didn’t specify when the upcoming features it detailed today can be expected to launch. 

Image: OpenAI

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