

Autonomous adoption has created a re-examination of business processes across organizations and ushered in a different mindset towards an AI strategy in how to get things done. For business consultants such as Deloitte Touche Tohmatsu Ltd., this has impacted how it advises clients to deploy AI for achieving results.
The rise of AI agents marks the dawn of the autonomous enterprise era where employees interact with intelligent software to reinvent business processes. This requires coming to terms with what makes AI unique.
“You have to take a step back and understand that this technology is like no other technologies that you have used in the past,” said Abdi Goodarzi (pictured), head of gen AI products, innovations and new businesses at Deloitte. “Was there a technology in the past that could actually make decisions and recommend ideas on its own? None of the technologies of the past could do that. My recommendation to people is treat AI as technology that is different than however you used it in the past and think of it as a digital companion.”
Goodarzi spoke with theCUBE’s Scott Hebner at the AI Agent Builder Summit, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed the key steps organizations can take to adopt an AI enabled culture. (* Disclosure below.)
To support clients in their autonomous journey, Deloitte launched Zora AI at Nvidia GTC 2025 in March. The platform provides access to a selection of ready-made AI agents, offering users on-demand insights and analysis, detailed reporting, workflow automation and data sourcing.
“As we build more agents on Zora, we want to make sure the platform is robust,” Goodarzi said. “When our clients are actually adopting the platform, they have a few use cases they can very quickly deploy and start seeing those results and are able to measure those results. This opens up the creativity and allows them to come up with bespoke ideas.”
Deloitte’s platform is also designed to help users take the initial step with AI, to better understand how the technology works and, more importantly, how it can help the organization. Goodarzi advises that users begin with a small application and then expand from there.
“Don’t make this a giant effort,” Goodarzi explained. “You should always start from the smallest unit of measure for the organization to think about applying the use case and growing and scaling that. There are a lot of back-office functions that are easy to do, easy to implement … there are a lot of processes and procedures that are great use cases and great candidates for AI digitization.”
Starting small will also help organizations achieve executive buy-in and create confidence in the role AI can have in running a business, according to Goodarzi. This will require open-minded thinking, a necessity given how rapidly the artificial intelligence field is innovating.
“Some of this sounds futuristic, sounds far out, but in my opinion, the advancements we’ve seen in the AI space in the last two years allows us to be open-minded about how fast and how far we can go,” Goodarzi said. “The sooner you actually activate an AI-enabled culture, the sooner you can take advantage of these capabilities. The use of AI in every aspect of the business, front office operations, everywhere, is a must-do.”
Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of the AI Agent Builder Summit:
(* Disclosure: TheCUBE is a paid media partner for the AI Agent Builder Summit. The sponsors of theCUBE’s event coverage do not have editorial control over content on theCUBE or SiliconANGLE.)
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