Process management is not a phrase that gets thrown around the office much, but it’s vital for any business. A company must know where its resources are going and what its people are doing. This need combines well with data analytics, allowing a business to identify the highs and lows of its operations. New technology is reducing the time it takes to discover these insights.

To shed some light on how new technology has affected process management, John Furrier (@furrier) and Peter Burris (@plburris), cohosts of theCUBE, from the SiliconANGLE Media team, joined Mike Gallo, VP and global ERP Practice leader at Capgemini North America, Inc. , during the SAP Sapphire 2016 conference.

Measuring the market

From his position, Gallo explained, there are two main areas of the market. The Cloud, where clients need help in understanding the right options, and SAP HANA, an analytic system where customers need help with their specific goals.

There’s been a real shift in the time to insight, Gallo said, from where things were before HANA. Just having the system isn’t enough. Companies must know what is the right solution for them, what are their options and how can they derive value from the Cloud.

Playing it out

It’s interesting to hear where clients want to go, Gallo said. Right now, public Cloud is coming into the field as an option. The Cloud conversations are happening more than they did in the past. When you talk to enterprise clients, they have a vision of where they need to be, and they don’t turn on a dime, he said. The options you give them have to keep in mind where the end state is down the road.

Gallo also said they’re seeing a lot more integration with digital services. In his person view, digital represents a way for a company to closer with its clients and serve their needs quicker, or even predict those needs.

Watch the full video interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of SAP Sapphire 2016.

Photo by SiliconANGLE