Cybersecurity firm Fortinet Inc. today announced enhanced AI operations capabilities across its entire networking portfolio, including the industry’s first artificial intelligence-based network operations management for 5G/LTE gateways.

The new AIOps capabilities are designed to address the increasing need for network operations center or NOC teams to deal with accelerated digital innovation and the continued growth in the hybrid workforce. Fortinet argues that this shift has seen NOC teams increasingly rely on artificial intelligence-based management tools such as AIOps to maximize network visibility, improve the response time to anomalies, and reduce ticket volume to remediate potential issues in local-area and wide-area networks, including software-define WANs.

The new Fortinet release combines the latest AIOps enhancements to Fortinet’s Secure SD-WAN and Wired/Wireless LAN portfolio to give network operations teams access to more dynamic insights and event correlation across their entire network. In doing so, Fortinet claims, its FortiAIOps is now the most complete AIOps network management platform in the industry.

FortinetAIOps builds on more than a decade of AI and machine learning experience from the company, with FortiGuard Labs now processing more than 100 billion security events daily, from more than 6 million devices to bring visibility to NOC teams. The service converges networking and security across the LAN, Wireless LAN and WAN into a single operating system and management console.

Adding AIOps across the entire network allows organizations to gain actionable network insights that proactively optimize networks, the company says. FortiAIOps provides configuration recommendations for hardware and software and offers simplified resolution to trouble tickets.

By product, Fortinet Secure SD-WAN benefits from enhanced FortiAIOps capabilities, including the ability to track metrics such as interfaces, system resources and internet service provider bandwidth. The service also dynamically computes service level agreement baselines to ensure that the best performance is always achieved.

For Wired/Wireless LAN, Fortinet’s existing Wired/Wireless LAN AIOps capabilities are improved with the ability to provide NOC teams with real-time visibility of potential issues before network users are negatively impacted. Additional enhancements include configurable service-level agreements, allowing teams to customize and fine-tune their preferred network metrics to represent their network health best.

With 5G/LTE Gateways, AIOps capabilities to support FortiExtender 5G/LTE gateways make Fortinet the only company providing AIOps on a 5G/LTE link. The evolution of AIOps expands visibility for NOC teams and allows data analysis down to the WAN link level, not just at the SD-WAN abstraction level, helping IT teams better diagnose issues and ensure resiliency.

“These latest enhancements are another significant step toward truly autonomous and self-healing networks that converge networking and security,” John Maddison, executive vice president and chief marketing officer at Fortinet, said in a statement.

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