After three years as Managing Editor of User-Generated Content at WRAL.com where Angela aunched the first online community, and grew it to more than 15,000 members, she moved on to a bigger, more challenging opportunity. Today, she is the Vice President, Director of Social Media at Capstrat, identifying opportunities and developing strategies for top-notch clients. Angela is also author of the book “18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online.”