Duncan Riley
Latest from Duncan Riley
Zendesk acquires Tymeshift for optimized customer service
Customer service and sales software provider Zendesk Inc. today announced that it has acquired artificial intelligence-powered workforce management solution Tymeshift Inc. for an undisclosed price. Founded in 2017, Tymeshift offers a made-for-Zendesk workforce management or WFM designed to help organizations track real-time agent activity, productivity and efficiency. The company’s service provides visibility into agent activity and automatic ...
Goldman Sachs leads $58M funding of computerized maintenance management provider Limble
Computerized maintenance management system startup Limble Solutions LLC today announced it had raised $58 million in new funding to expand its product portfolio, further develop its user interface for asset monitoring and maintenance and accelerate its go-to-market strategy. Founded in 2015, Limble offers software designed “by maintenance professionals for maintenance professionals.” The company’s CMMS empowers maintenance professionals to ...
UPS Canada discloses data breach following ‘smishing’ campaign
United Parcel Service Inc. has alerted Canadian customers that a data breach may have resulted in their personal information getting exposed and used in phishing attacks. The data breach news was first shared today on Twitter by threat analyst Brett Callow, who received a physical letter from UPS advising him of the data breach. The letter ...
Orca Security teams with Google Cloud to bolster cloud workload security
Cloud cybersecurity startup Orca Security Ltd. today announced an expansion of its partnership with Google Cloud aimed at bolstering the security of cloud workloads. Under the expanded partnership, Orca Security will integrate its Orca Cloud Security platform with various Google security products, including Google Chronicle, Security Command Center and VirusTotal. The integration aims to offer a comprehensive and ...
Stravito adds AI to enhance the search experience on its enterprise insights platform
Knowledge management startup Stravito AB today announced the launch of new generative AI capabilities designed to enhance the search experience on its enterprise insights platform. The advanced features are designed to provide users with quicker, actionable insights using an interactive, conversation-like search system. Strativo argues that its generative AI offering differs from traditional enterprise search mechanisms by allowing ...
Halcyon and Revelstoke integration enhances security operations team efficiency
Cybersecurity startup Halcyon Tech Inc. today announced a new integration with security orchestration, automation and response company Revelstoke Security Inc. that enables customers to make their security operations teams more efficient. The integration combines Halcyon’s prevention and resilience mechanisms and Revelstoke’s low-code SOAR capabilities to deliver cyber resilience across organizations and minimize the threat of ransomware. Revelstoke’s low-code automation, combined with the capabilities ...
New Noname Security release aims to help organizations ‘leave no API untested’
Enterprise application programming security startup Noname Security today announced the general availability of its Active Testing V2 service designed to help organizations “leave no API untested.” Active Testing is said to be an easy-to-use, advanced and complete application programming interface security testing solution. The new version has been designed to help industry leaders to further “shift left” ...
New Baffle Manager automates data protection across an enterprise
Data security platform startup Baffle Inc. today launched an updated version of its platform designed to automate data protection across an enterprise. Baffle Manager 2.0 seeks to address the issue wherein legacy application-level encryption is difficult and time-consuming to implement. With no code or application changes, Baffle cryptographically protects the data as it’s created, used and shared. ...
Kandji and Okta join forces to enhance Apple device security
Apple Inc. device management platform startup Kandji Inc. today announced a new integration with identity access management company Okta Inc. to ensure Apple devices comply with access policies before allowing access to Okta-secured software-as-a-service applications. The integration seeks to address the rise of remote working wherein “any device is the new norm” when it comes to connecting to corporate ...
Osano adds automated vendor discovery to its privacy management platform
Privacy management software startup Osano Inc. today announced a new feature designed to automate the identification of vendors. Called the Osano Vendor Directory, the new feature addresses the issue where organizations need to identify vendors and build an inventory to manage vendor risk. The company argues that, typically, privacy professionals have had to identify vendors ...