Mike Wheatley
Latest from Mike Wheatley
Amazon Connect updates enhance agent productivity to enable mass outreach
Amazon Web Services Inc.’s cloud contact center service Amazon Connect is getting some powerful new capabilities today that are aimed at helping make agents more productive and boost organizations’ outreach. Amazon Connect is an easy-to-use, omnichannel cloud contact center service businesses can use to enable customer service and customer engagement. Customer service representatives will be ...
Amazon simplifies business intelligence questions and answers with QuickSight Q
Amazon Web Services Inc.’s business intelligence service become a lot more useful today with the general availability of Amazon QuickSight Q, a natural language query tool that’s meant to serve as a companion to the QuickSight cloud service. With Amazon QuickSight Q, a company’s employees gain the ability to ask business questions easily using their ...
EngageSmart and Remitly stocks pop on first day of trading
Payments software providers EngageSmart Inc. and Remitly U.K. Ltd, got off to great starts on the public markets, with both stocks surging on their first day of trading after launching their initial public offerings today. EngageSmart and Remitly are among a flurry of tech firms going public in September, launching their IPOs just one day ...
New accessibility and auto capabilities top Android’s fall feature list
Google LLC’s Android team today unveiled a long list of features that will be coming to the Android operating system this fall, topped by new ways to control a smartphone with facial gestures and a bunch of car-related features that promise to help out with navigation and keep passengers entertained. In a blog post, Android ...
Data observability platform Bigeye raises $45M in new funding
Bigeye Data Labs Inc., a company that’s pushing the concept of observability into big data, has gotten a big lift in that mission after raising $45 million in a new round of funding. Announced today, the Series B round was led by Coatue with participation from existing investors Sequoia Capital and Costanoa Ventures, bringing Bigeye’s ...
IPOpalooza: B2B firms Freshworks and Toast both pop on first day of trading
Two business-to-business technology firms made their public debuts today, and both stocks popped, as Freshworks Inc.’s shares rose 32% by market close, and Toast Inc. shares shot up 56%. And there are more coming in tech. Money transfer service Remitly Inc. and customer engagement software provider EngageSmart LLC are expected to go public Thursday. However, not every ...
Dell updates CloudIQ to enable more autonomous infrastructure management on-premises and in the cloud
Dell Technologies Inc. is moving closer to enabling so-called artificial intelligence operations, or AIOps, that will make it possible for organizations to access operational data and use it to automate infrastructure technology management. AIOps is a phrase that was first coined by Gartner Inc. in 2017 to describe how information in IT environments could be ...
Adobe posts record revenue to beat forecast, but stock falls on slower growth
Creative design software firm Adobe Inc. beat expectations as it posted its third-quarter financial results today, showing strong revenue growth and guidance for the next three months. The company reported a profit before certain costs such as stock compensation of $3.11 per share on record quarterly revenue of $3.94 billion, up 22% from one year ago. ...
French marketplace software firm Mirakl raises $555M in late-stage funding
French enterprise marketplace provider Mirakl SAS said today it has raised a chunky $555 million late-stage funding round that more than doubles its valuation to $3.5 billion. The Series E round was led by Silver Lake and also saw participation from existing investors 83North, Elaia Partners, Felix Capital and Permira. Mirakl has created a software-as-a-service ...
Google report highlights more ways to accelerate DevOps
Google Cloud’s DevOps Research and Assessment team today unveiled its latest annual report on the state of DevOps, with findings that might interest enterprises looking for ways to accelerate software delivery. DevOps is a philosophy that promotes better communication and collaboration between application development and information technology operations teams, as well as other stakeholders within an ...