R. Danes
Latest from R. Danes
New ‘chief transformation officer’ role brings IT geeks into the C-suite
Some companies are bypassing the touted expansion of the Chief Information Officer role and creating an entirely new post for digital transformers, according to Dan Rogers (pictured), chief marketing officer at ServiceNow Inc. “IT [information technology] knows the most about business process transformation, it turns out,” Rogers said during ServiceNow Knowledge17 in Orlando, Florida. This applies across departments ...
Can IT automation spark a Golden Age of brain labor?
Workers worried about machines replacing them should focus on what their brains can do that computers can’t, said Chris Bedi (pictured), chief information officer at ServiceNow Inc. “I think a lot of times what we call a decision — it’s not a decision. We’re coming to the same conclusion over and over and over again,” Bedi said ...
This healthcare company nixed paper and went digital to secure client data
Anyone familiar with patients’ healthcare records knows the associated data compliance rules can be a burden to bear — especially home-care nurses who schlep around 25 pounds of paperwork daily. VITAS Healthcare Corp. used ServiceNow and cloud computing to reduce paper and trips back and forth for its nursing staff, according to Naresh Samlal (pictured), director of ...
Can Dell EMC’s slick sales force make up for light software assets?
Dell EMC now calls itself a “digital transformation” company, but with a sticky reputation for legacy infrastructure and little software, can it sell this to enterprises? EMC has shown it can indeed sell to enterprises. “They know how to tell the enterprise sales motion, which is the biggest challenge in today’s industry,” said John Furrier (@furrier) ...
Can IT have its multi-clouds and single pane of glass too?
Bite-sized Software as a Service is all the rage, but to whom does the information technology department turn when the pieces become a jigsaw puzzle scattered outside its control? Without ServiceNow Inc’s. platform as the home for its applications, it could not keep everything in focus for IT, said the company’s Chief Product Officer CJ Desai (pictured) during ...
Can ServiceNow’s data analytics make it the Facebook of enterprise?
Show of hands from anybody who thinks “big data” when they hear the name ServiceNow? The information technology service management platform may not compete with Apache Software’s widely known big data platforms, but by crunching the data that matters to staff members, could it become the Facebook for the office? ServiceNow Inc.’s historically so-so data game ...
With infrastructure bagged, Dell EMC sets out for cloud, IoT frontiers
While some speculate that Dell EMC wants to be the IBM of the cloud era, funneling far-flung piece parts to customers through a single channel, in fact the company is primed to explore as much as consolidate, according to Jeremy Burton (pictured), chief marketing officer of Dell EMC. “I think when one part of the tech industry ...
Why a good predictive data analytics model is never finished
A predictive data analytics model is like a puppy: not a great investment unless one is willing to train and retrain it continually, according to Dave Wright (pictured), chief strategy officer of ServiceNow Inc. Wright outlined how the company uses Machine Learning in the analytics tools, including an Intelligent Automation Engine, it announced at ServiceNow Knowledge17 in Orlando, ...
Will partner conflicts stretch Dell EMC merger too far?
Tech mega-mergers practically always fail, so Dell EMC will hit the proverbial iceberg — it’s just a matter of when, right? Maybe not. There is a key difference with Dell EMC that might steer it clear of danger, according to Peter Burris (@plburris) (pictured, center), co-host of theCUBE, SiliconANGLE Media’s mobile live streaming studio, in a ...
Is Nutanix becoming the Windows operating system for the cloud?
Nutanix Inc. began life as an application on top of VMware Inc., and after a few tumultuous years, its Initial Public Offering netted $238 million last September. Now the converged infrastructure company is setting sights higher. “Every decade and a half, there’s a new operating system that emerges; the question is, can we be the operating system ...