With businesses being inundated by data, the modern edge lies with those who find innovative ways to process it better, faster and more efficiently. Artificial intelligence is one of those innovative avenues. “From website metrics to customer service records and even onsite sensors, enterprises are accumulating tremendous amounts of data, and unlocking insights from it is key to our ...

What makes a data strategy prosperous? Perhaps its employee success, or customer satisfaction. Maybe it’s a measure of revenue. As new benchmarks emerge, enterprises find that automation is crucial to dealing with data at the edge, in real-time. Executing successfully remains a challenge. “We are in a race to find new ways to use data ...

One of the key advantages of cloud-based business tools is that they help businesses automate a lot of the grunt work. In an age where people want to focus on groundbreaking work and leave the repetitive ones to machines, automation is a prominent driving force making that happen — even in the field of finance ...

Customer relationship management solutions from global software names like Salesforce.com Inc. are nothing new. Businesses of all sizes have been using these solutions to ease their processes, manage supply chains, handle customer queries and more. The pandemic, however, has necessitated a need for more sophisticated and capable CRM tools leveraging the latest cloud/artificial intelligence technologies, according ...

Businesses managing their money and making sound financial decisions at every juncture has never been easier. With a vast pile of information — like spreadsheets, invoices and deeds — to process, enterprise financial management is a priority toward which companies are rightfully investing increasing amounts of effort. Nevertheless, the ongoing pandemic has made that task ...

We are all acutely aware of our life endeavors that have all been greatly improved by technology. From the most basic household chores to complex infrastructural projects, we rely on our machines and gadgets to make life easier and more fulfilling. While technology has been directly helpful in healthcare — more specifically in areas like ...

More and more, it seems like there isn’t a single human endeavor that can’t be touched by technology. Now, publishing company John Wiley & Sons Inc. is transforming how institutions, professionals, corporations and students access informational/educational resources. “Wiley drives the world forward with research in education through publishing and services,” said Sean D. Mack (pictured), chief information officer ...

Over the past year, the standout trend that has dominated the world of enterprise operations management and end-to-end software development has been digitization. As companies try to streamline their entire operations stack, the importance of solutions like PagerDuty has come to the fore. “PagerDuty is a digital operations management platform, and what that means is that ...

One of the major highlights of this year’s IBM Think event was Prolifics Inc. The software solutions company takes a starkly different approach to meet clients’ needs — helping them along their entire product roadmap and equipping them with the right tools along the way. “Prolifics’ approach is we work with our clients to get above ...

In today’s world, companies rarely rise to global prominence — or achieve rapid growth — without strategic collaborations with other industry players. With partnerships as the modern-day corporate game, Accenture PLC seems to have entirely mastered the playing field. The company’s ongoing partnership with Red Hat Inc. is one of those masterstrokes, and it looks ...