Zoe Bernard
Latest from Zoe Bernard
Managing data for great customer service | #MITCDOIQ
Data management is a forefront concern for businesses — especially when it comes to dealing with customer service. A glitch in data can yield any number of troubling issues, from an order placement gone awry to a delivery shipped to the wrong address. Bill Winkler, CTO of Global IDs, sat down with Stu Miniman (@stu) and Paul Gillin (@pgillin), ...
Leveraging online data with consumers in the Information Age | #Inforum16
“The customer is always right” is an adage that rings truer than ever in the Information Age. Today’s consumers are armed with online product information — from comparative Amazon reviews to primers on a product’s backstory. It’s up to David Dorf, VP of Product Strategy at Infor, Inc., to make sure that retailers have equal footing when it ...
Containers swiftly becoming the de facto route to storage | #RHSummit
Bigger workload capacity means smarter storage options — which is why Ranga Rangachari, Red Hat, Inc.’s VP and GM of Storage, suggests containers as the ultimate solution for data storage. And Rangachari’s customers are quick to agree: Rangachari has spent the past few days at Red Hat Summit combing the crowds in search of user feedback. And, so far, ...
Closing the gap to outer space with open source | #RHSummit
So how do you prepare planet Mars for human life, anyway? That’s one question IT CTO of NASA’s Jet Propulsion Labs (JPL) Tom Soderstrom fielded from Stu Miniman (@stu) and Brian Gracely (@bgracely), cohosts of theCUBE, from the SiliconANGLE Media team, at the Red Hat Summit in San Francisco. “Maybe you’d send a 3D printer,” Soderstrom mused. “Maybe the ...
Dell promises innovative Big Data solutions | #RHSummit
The U.S. might be behind when it comes to data trends, according to Jim Ganthier, VP and GM of Engineered Solutions of HPC and Cloud at Dell. “I’ve been flying from Africa to London to Germany to Switzerland and back,” he told Stu Miniman (@stu) and Brian Gracely (@bgracely), cohosts of theCUBE, from the SiliconANGLE Media ...
The data evolution: Spark as a universal platform | #SparkSummit
Evolution is a process that takes time — and this is especially true when it comes to the development of new data structures. As Doug Cutting, chief architect at Cloudera, Inc., puts it, “To make something that’s widely used, you have to cross several thresholds, and sometimes that can take quite awhile.” Cutting hopes to integrate ...
Big Data brings big solutions for factories | #SparkSummit
When it comes to providing data to thousands and thousands of factories, time is of the essence. This is something that Juan Asenjo, principle engineer at Rockwell Automation, knows all too well. The problem lies in providing specialized information — like explaining the interior workings of factory equipment — in a reliable time frame. The ...
Harnessing data in real time| #SparkSummit
Big data is all about harnessing high volumes of data, massive streams of information and powerful technological currents. It’s no wonder, then, that Yaron Haviv, founder and CTO at iguaz.io, dubbed his data management company after the world’s largest waterfall, Iguazu Falls. It’s a powerful comparison that makes sense, especially given the lightening-fast speed iguaz.io delivers on ...
This programming crash course reaps real-world results | #SparkBizApps
The tech community isn’t so much a community as it is a sprawling metropolis, with more and more programmers released into the Silicon Valley wilds by the year. IBM alone hopes to train 1 billion data scientists over the next few years. It’s training these scores of workers with the help of Galvanize, Inc., a company ...
How is data becoming a team sport for big league companies? | #SparkBizApps
It turns out that casual Internet users aren’t the only ones to benefit from open-source technology. Companies like IBM are using open-source to innovate faster than ever before. “Open source allows you to take advantage of innovation with less risk,” explained Derek Schoettle, general manager of Analytics Platform & Cloud Data Services at IBM. Schoettle talked with John ...