UPDATED 12:29 EDT / APRIL 04 2013

ServicesAngle News Briefs for April 4, 2013

UniCredit Contracts Accenture to Enhance, Manage Invoice Management

UniCredit has partnered with Accenture to help optimize the bank’s invoice management operations, including all activities related to UniCredit’s accounts receivable, accounts payable, asset management, and expense payment functions. The service will be delivered through a jointly owned entity, Accenture Back Office and Administration Services S.p.A. that they have formed to manage, streamline, and enhance the bank’s invoice management processes. These processes were previously managed by the bank’s global service company, UniCredit Business Integrated Solutions S.C.p.A. More


Accenture Acquires Change Track Research for Predictive Analytics

Accenture has acquired Change Track Research Pty. Ltd., a provider of analytics-based tools and services for change management. The acquisition will allow Accenture to help its clients apply predictive analytics to the management of complex change programs. ChangeTrack Research’s has developed ChangeTracking, a patented analytics tool based on 10 years of research and advanced mathematical algorithms, that has defined successful pathways for change management. More


Asian Firms Miss Their International Revenue and Profit Expectations Despite Strong Outbound Investment Growth says Accenture

Less than a third of large Asian companies report meeting their revenue and profit expectations for their international businesses in the past three years. This contrasts with more than a doubling of annual outbound investment by the region’s companies in the past decade according to new research by Accenture. The research also revealed that understanding foreign customers and sourcing the right local talent were among the biggest barriers to success overseas. More


U.S. Treasury Awards Contract to Accenture to Support Taxpayer Casework

The U.S. Department of the Treasury has selected Accenture Federal Services as the lead contractor for the Internal Revenue Service (IRS) Account Management Services (AMS) system. As part of the five-year contract, Accenture will help to implement new business requirements, tools, and other automation processes to improve support for taxpayer casework. More


Cornerstone OnDemand Selects HP 3PAR StoreServ Storage

Cornerstone OnDemand, a global, cloud-based talent management software provider, has selected HP 3PAR StoreServ Storage to support future growth and simplify storage management by increasing data center capacity. Cornerstone’s cloud services help organizations maximize workforce potential, develop skills, and manage the employee life-cycle from hiring to retirement. More


HP Improves Enterprise Mobility with New Cloud-Based Management System

HP Enterprise Services has announced a cloud-base management system that delivers secure anytime, anywhere access to applications and data from any mobile device. HP Enterprise Cloud Services — Mobility meets the demands of balancing the responsibilities and requirements of IT with challenges and expectations of users. The new management system is part of the HP Converged Cloud portfolio, which provides enterprises with the essential foundation of technologies and services to build, operate, and consume IT services. More


Thai Government Telecom CAT Plc. Selects IBM to Partner on Cloud Computing Services

The Thai government-owned CAT Telecom Plc. (CAT) has signed a strategic engagement with IBM to provide cloud computing services across Thailand. CAT provides voice, data, e-business, and IT security operations and delivery to customers both inside Thailand and internationally, supporting Thai-based businesses. It is committed to providing high-quality services and increasing business value through the use of cutting-edge technologies. Under the agreement, IBM will be the preferred technology service provider to help manage cloud systems and deliver innovative cloud computing services. More


IBM Expands SmartCloud for Social Business with European Data Center

IBM has announced the opening of a European-based IBM SmartCloud for Social Business Data Center. The move is designed to help CIOs, CMOs, CHROs, and other business leaders begin the transformation of their organizations with the adoption of social business technology. More


Dell Introduces Automated Workstation Software to Improve Application Performance

Dell has announced Dell Precision Performance Optimizer (DPPO) to configure Dell Precision workstation settings automatically to maximize performance of engineering, design, and digital content creation applications.  DPPO is preloaded with profiles for popular applications such as Autodesk Maya, PTC Creo, an Dassault SolidWorks, that, once activated, automatically adjusts system settings to optimize performance. More


Dell Provides Unique Tech Concierge Service for the Home

The new Dell Tech Concierge offers continuous care for any Windows PC, including Windows 8 tablets, and connected devices in the home. The unique service starts at US$0.66 a day and is part of Dell’s enhanced home services and solutions portfolio to help people do more with their technology. The service is designed to manage the Windows devices’ connections with printers and other connected devices, keep the system running at peak performance, and maintain data backups. It is an annual subscription-based phone and chat service that offers premium-level continuous and personalized technology care and connect devices such as routers, printers, music players, smart phones, and tablets — anything with an IP address that connects to a PC.  More


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