Rackspace Inc. is hoping to take the headaches out of migrating to the cloud with a new service aimed at companies that wish to move their information technology workloads to public or private clouds.
Under the new service, Rackspace said, it will work alongside enterprises to design, migrate and manage their transition to a cloud platform of their choice, including the Amazon Web Services, Google Cloud Platform and Microsoft Azure clouds, as well as private clouds powered by VMware Inc., Microsoft Corp. and OpenStack.
Rackspace seems to think there will be plenty of takers for its new offering. The company cites a January 2017 study by research firm 451 Research Inc. that said over 70 percent of organizations with 10,000 or more employees are already in the process of migrating to the cloud. The problem is that many of those organizations admit it’s not a simple journey, because they lack the resources to complete their cloud migrations alone, the study found.
Rachel Cassidy, vice president of Global Solutions and Services at Rackspace, said in a blog post that the new service is being offered in response to customer demand. “We’re expanding our managed cloud portfolio to offer professional services not only to the SMB and mid-market customers we have served for nearly two decades, but also to our fast-growing stable of enterprise customers,” Cassidy said.
Cassidy further claims that Rackspace, with its “thousands of specialized cloud experts across multiple platforms,” is in a unique position to make this kind of offer. “We provide everything from front-end assessments and guidance to full migration services and ongoing operational support, depending on the customer’s needs,” she said. “Our goal is to relieve customers of the complexity of moving to multiple clouds, allowing them to focus on their core business.”
Rackspace’s GSS offering provides specialist help in three key areas, the company said. These include portfolio solution architects who will serve as “trusted advisers” for its customers; specialist solution architects, who possess expertise on specific cloud technologies and can help customers choose the best platform for their requirements; and professional services, which are designed to help customers with the planning, assessment, design, architecture, migration and optimization of their chosen cloud services.