UPDATED 23:23 EDT / APRIL 26 2017

APPS

ServiceNow shares surge on strong first-quarter earnings

ServiceNow Inc. today pulled another successful quarter out the bag, posting first-quarter earnings that once again surpassed analyst’s expectations.

The company, which sells software for automating workflows and tracking business processes, announced a profit of 24 cents a share on revenue of $416.8 million, before certain costs such as stock compensation. That compares with Wall Street’s estimated earnings of 17 cents a share on revenues of $409 million.

Investors reacted favorably to the news. ServiceNow’s share price rose by more than 6 percent in after-hours trading, to about $96.

Once again, the company registered strong subscription revenue growth, rising 43 percent year-over-year to $382.7 million. Revenues from professional services and other areas came to $41.3 million, which translates into 8 percent growth.

The earnings call was the first for ServiceNow’s new Chief Executive Officer John Donahoe, who took over the job from Frank Slootman this month. The former eBay Inc. and Bain & Co. CEO said the results showed that ServiceNow was off to a strong start in its new fiscal year.

“Now, 73 percent of all our customers license more than one product, up from 50 percent two years ago,” Donahoe said in a statement. “As Frank passes the torch, the company is well positioned to deliver on its goals with loyal customers and a growing partner ecosystem.”

ServiceNow also grabbed 26 new Global 2,000 customers in the quarter, up from 21 in the same quarter one year ago, said Chief Financial Officer Michael Scarpelli. The company said this means it now has 370 customers paying at least $1 million in annual contract values.

The company also upped its guidance for both the next quarter and full year. ServiceNow expects to see total revenue of between $458 million and $463 million in the second quarter, while full-year revenue is likely to fall between $1.86 billion and $1.88 billion, up from its initial projection of $1.835 billion.

Image: ServiceNow/Facebook

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