UPDATED 09:00 EDT / JULY 24 2018

CLOUD

Rainforest QA increases transparency of its human software testing service

Software testing company Rainforest QA Inc. today is adding a couple of new reporting capabilities to its platform to help developers better understand how their applications are performing during tests.

Rainforest QA provides quality assurance services for DevOps teams through an army of more than 6,000 human software testers. The company uses “an algorithmic system to parallelize testing and input the results into a data pool that can be easily read by the client,” according to a profile of the company.

With predefined test suites, Rainforest QA said, it can typically deliver results in less than 60 minutes, which is far faster than most software organizations can match internally. But even if its tests can be completed quickly, the results are not always delivered fast enough for some of Rainforest QA’s customers, a majority of which are software-as-a-service or on-premises software providers.

“As companies continue releasing new apps at the speed of continuous delivery, development teams need to remain apprised of testing conditions at all times to quickly address potential problems and bugs before code hits production,” the company said. That means providing more aggregate insights into the speed, coverage and predictability of the company’s tests in order to ensure better quality assurance, Rainforest QA said.

With that in mind, the company is adding new capabilities it says will boost visibility into testing workflows, including a new Reporting feature that provides instant access to reports, charts and graphs that illustrate the overall state of customer’s test suites. The idea is to provide users with clear and concise data that can inform decisions on what software they need to test, when and how often.

The reporting insights won’t be delivered in real-time, but with a 24-hour delay. That’s because the insights are designed to help customers to more easily understand their core QA metrics and trends over time so they can improve both their own processes as well as the products they’re testing, Derek Choy, chief information officer at Rainforest QA, told SiliconANGLE in an interview.

“Customers can easily discover trends such as how many tests are being written and maintained over time, or more strategic trends such as seeing if the product or feature is failing your tests less over time as well,” Choy said. “By gleaning this data, you can now make better decisions around how you should approach this feature — whether it’s relatively stable or if you need to invest more to get it passing more frequently.”

Rainforest QA’s second new feature is something called Results Categorization, which allows users to categorize the outcome of each individual test, so they can more easily decide what action needs to be taken next. Users can also review and label each test to help better understand and quantify any bugs or problems that show up, the company said.

“With Reporting and Results Categorization built right into the testing workflow, customers no longer need to feel in the dark about their QA processes and can continue focusing on scaling the business,” Choy said.

Image: Rainforest QA/Instagram

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