Angela Connor

After three years as Managing Editor of User-Generated Content at WRAL.com where Angela aunched the first online community, and grew it to more than 15,000 members, she moved on to a bigger, more challenging opportunity. Today, she is the Vice President, Director of Social Media at Capstrat, identifying opportunities and developing strategies for top-notch clients. Angela is also author of the book “18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online.”

Latest from Angela Connor

PR Newswire Launches Dedicated Site for Bloggers

NEW YORK, April 16, 2012 /PRNewswire/ – PR Newswire, the global leader of innovative marketing and communications solutions, today announced the launch of PR Newswire… for bloggers , a dedicated resource for self publishers, online journalists, hobbyists and other members of the ever-growing blogosphere. PR Newswire… for bloggers features both original and third-party content relevant to ...

Detroit to Former Yahoo Employees: Come to the Motor City

This is a news release I just had to share. I am after all, a Detroit native. -AC DETROIT, April 9, 2012 /PRNewswire/ — A group of Detroit businesses are encouraging the more than 2,000 recently laid off Yahoo employees to consider bringing their talents to the Motor City. Quicken Loans, Detroit Venture Partners, Rockbridge ...

A Few Noteworthy Social Media Campaigns

I am always on the lookout for interesting social media campaigns and initiatives.  I do this for two reasons: To fuel ideas for my work and motivate my team of social media practitioners, and to stay on top of how companies are integrating social media into their overall marketing and PR efforts to meet company ...

Don’t Let Facebook Make You Post Content You Don’t Want to Share

Facebook really wants us to populate that timeline, don’t they? Upon logging in today, I found a prompt asking me to add information about my employer, including position and city. Not alarming, I know but still worth discussing. While many of my friends do include this information on Facebook, I do not. Nor do I ...

Five Habits of Highly Ineffective Community Managers

Community managers are getting lazy. I think it’s because many who actually hold the title, aren’t really doing the job. On some level, it isn’t their fault. The people hiring them don’t know what they’re looking for and many are strictly numbers driven. Success is measured in “likes” and ‘comments.” Job descriptions mention the growth ...

Tomorrow is Community Manager Appreciation Day

This day of appreciation may not be on your radar, but it is certainly on mine. The brainchild of Jeremiah Owyang, this is a day that is near and dear to my heart and one that allows us to reflect on the hard work that goes into the craft. It is not a science, but ...

Five Reasons to Shut Down Your Community, Today

It’s time. Give it up. Your heart was in the right place, but you didn’t do anything to support your effort.You thought that building the community was enough. You never hired anyone to manage it. You mistakenly believed that your brand was so amazing and beloved, that people would flock to your community to have ...

How not to Land a Social Media Job in 2012

When I started this post, I planned to provide a few tips for landing a job in social media in 2012, but I found myself heading in a different direction. After all, sometimes the best advice on what to do, comes from focusing on what *not* to do. So here are my thoughts on what ...

Irrelevance isn’t Always a Bad Thing

Have you ever written community guidelines, or worked with someone to get them started? I’ve done both, and there is one word that often comes up: “irrelevance.” Community managers, particularly those connected to a consumer brand do not want irrelevant conversations in their community space. If it’s not about the company, the product or the ...

The Truth About Community Management

I spoke at Internet Summit 2011 yesterday on the truth about community management. I have heard such great things about the content in person and online, particularly on Twitter and I am so happy that people found it helpful. I always strive to be honest and forthright about my experiences and never sugarcoat what it ...