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ANALYSTANGLE

Webex Contact Center powered by AI is designed for business optimization – the challenge is awareness

In an analyst briefing last week, Cisco Systems Inc.’s Webex shared updates from across its suite of offerings. Today’s AnalystANGLE conversation features a conversation with Zeus Kerravala of ZK Research and a member of theCUBE Collective community as we come together to unpack the updates announced around Webex Contact Center, the benefits those updates deliver for customers, and the challenges we ...
ANALYSIS

Dbt Labs staffing up: Will this be the year of the Data Platform IPO?

Although getting to an initial public offering takes a lot of things to go right for a company, such as doing your internal “beat and raise” on eight consecutive quarters, it is not impossible. This year could be the year we see a few names in the data platform market test the IPO waters, file ...
ANALYSIS

Dynatrace’s latest moves and the future of observability

The observability market is rapidly evolving, and Dynatrace Inc.’s recent announcements at its conference, Perform 2024, have set a new course for the company and cemented the industry direction. As an analyst deeply immersed in this sector, I’m excited to unpack these developments and share my perspective, complemented by the latest data from Enterprise Technology Research’s October ...
ANALYSTANGLE

AI, sustainability and enterprise tech marketing take center stage at CES 2024

The CES consumer electronics show earlier this month highlighted groundbreaking advancements in technology, emphasizing artificial intelligence and sustainability, and brought a lot of enterprise tech marketing to the table. This analysis delves into these themes, illustrating their impact through examples from key players in the industry. It reflects on how these trends are reshaping consumer ...
BREAKING ANALYSIS

Enterprise technology predictions 2024

Predictions about enterprise tech have never been more uncertain. They become even more challenging when you try to make forecasts that are measurable. Generally, our belief is we should be able to look back a year later and say with some degree of certainty whether the prediction came true – ideally with some quantifiable evidence ...
ANALYSTANGLE

Analysis of the state of data management for e-commerce

This AnalystANGLE is an analysis of the current state of data management in e-commerce. The article highlights the shift towards first-party data tracking as third-party cookies become less reliable. It stresses the importance of developing a data warehouse for in-depth analytics and suggests using customer data platforms, or CDPs, to streamline data integration and analysis. The conversation ...
ANALYSIS

Five network security predictions for 2024

Network security is the topic du jour in this episode of The SecurityANGLE, our series covering the cybersecurity sector, featuring theCUBE Research Managing director and Principal Analyst Shelly Kramer, and Jo Peterson, CUBE Collective community member and vice president of cloud and security services at Clarity360. Five network security predictions for 2024 As mentioned, this episode ...
BREAKING ANALYSIS

Unifying intelligence in the age of data apps

We believe the future of intelligent data apps will enable virtually all organizations to operate a platform that orchestrates an ecosystem similar to that of Amazon.com Inc. By this we mean dynamically connecting and digitally representing an enterprise’s operations including its customers, partners, suppliers and even competitors. This vision includes the ability to rationalize top-down plans ...
COMMENTARY

Data 2024 outlook: Data meets generative AI

At the beginning of last year, who knew that generative artificial intelligence and ChatGPT would seize the moment? A year ago, we forecast that data, analytics and AI providers would finally get around to simplifying and rethinking the modern data stack, a topic that has been near and dear to us for a while. There ...
GUEST COLUMN

Innovation for tomorrow: The essential eight technologies set to propel business success in 2024

The pace of technology innovation today is quickly closing the gap between the possible and impossible. Just think of what we’ve seen in the proverbial blink of an eye – groundbreaking achievements in artificial intelligence, vaccine technology, autonomous vehicles, robotics, renewable energy and more. At PwC, we set out to better understand what technologies are ...