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Infra

Twilio tops earnings estimates as existing customers spend more

By Mike Wheatley May 9, 2018

Cloud communications company Twilio Inc. gave its investors reason to be cheerful with a strong first-quarter earnings report that outperformed Wall Street’s expectations. The company posted a first-quarter loss after certain costs such as…

Infra

Microsoft targets state-sponsored hackers in latest ‘Patch Tuesday’ release

By Duncan Riley May 9, 2018

Microsoft Corp. has focused on addressing vulnerabilities being used by suspected state-sponsored hackers as part of its monthly “Patch Tuesday” release, issuing patches for two actively targeted new attacks used to steal data. In…

Emerging Tech

Waymo to launch commercial driverless ride-hailing service in Phoenix

By Duncan Riley May 8, 2018

In a monumental move, Alphabet Inc.’s Waymo announced Tuesday that it will deploy a commercial, fully autonomous vehicle ride-hailing service with no safety drivers in Phoenix, Arizona, later this year. The company, formerly known…

Infra

Report: Qualcomm considers exiting the market for data center server chips

By Mike Wheatley May 8, 2018

Semiconductor firm Qualcomm Inc., the largest supplier of processor chips for smartphones, is ready to give up on its plans to muscle in on the server chip business that’s currently dominated by its rival…

Apps

In a big management shakeup, execs bounce around Facebook

By James Farrell May 8, 2018

Mark Zuckerberg will remain at the helm of Facebook Inc., and his Chief Operating Officer Sheryl Sandberg remains at that job too, but many other execs have just been given a new role at…

Emerging Tech

Google’s Duplex AI wows audience at I/O (and worries others) with humanlike phone conversations

By Mike Wheatley May 8, 2018

Google Inc.’s popular Assistant for mobile devices will soon be able to make phone calls on behalf of its users to perform tasks such as scheduling appointments at the hairdresser or booking a table…

Infra

Equifax raises the number of consumers hacked to 146.6M

By Duncan Riley May 8, 2018

Just when it was thought the infamous hack of consumer credit reporting agency Equifax Inc. couldn’t get any worse, it has. The company has disclosed that even more customer data was stolen than per its…

Apps

Android P beta launches with a range of new AI-powered features

By Duncan Riley May 8, 2018

Google Inc.’s latest mobile operating system, Android P, was released in beta today with an upgrade that comes jam-packed with artificial intelligence features, part of a focus on AI across the company at the…

Cloud

John Donahoe reflects on first year as ServiceNow CEO

By Kristen Nicole May 8, 2018

As the new CEO of ServiceNow Inc., John Donahoe (pictured) is tasked with moving the company through a new growth phase. The software platform provider has dominated in help desk solutions for the information…

Infra

Long-term relationships underscore ServiceNow’s formula for success

By Betsy Amy-Vogt May 8, 2018

Great customer service is like a marriage: It involves long-term commitment, mutual trust, and a willingness to actively listen and understand the other person’s perspective. “We build technology in service of people. We act…

the latest

Twilio tops earnings estimates as existing customers spend more

Microsoft targets state-sponsored hackers in latest ‘Patch Tuesday’ release

Waymo to launch commercial driverless ride-hailing service in Phoenix

Report: Qualcomm considers exiting the market for data center server chips

In a big management shakeup, execs bounce around Facebook

Google’s Duplex AI wows audience at I/O (and worries others) with humanlike phone conversations

Equifax raises the number of consumers hacked to 146.6M

Android P beta launches with a range of new AI-powered features

John Donahoe reflects on first year as ServiceNow CEO

Long-term relationships underscore ServiceNow’s formula for success

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