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AI

Serval raises $47M to bring AI-native automation to IT operations

By Duncan Riley Oct 21, 2025

Serval Inc. announced today that it has raised $47 million in new funding to expand its AI platform capabilities, enhance enterprise-grade features and accelerate migrations from legacy information technology service management systems. Founded in…

Security

AI agent security startup Keycard reels in $38M

By Maria Deutscher Oct 21, 2025

Keycard Labs Inc., a startup that helps enterprises manage their artificial intelligence agents’ access to internal systems, launched today with $38 million from investors. The company raised the capital over two rounds. The initial…

AI

AI as a workforce engine: How intelligent systems are redefining human capability

By Brian Njuguna Oct 21, 2025

The next wave of innovation isn’t about replacing people — it’s about amplifying them. As artificial intelligence evolves from a tool into a trusted collaborator, a new movement is taking shape: AI-powered human potential,…

AI

NiCE meets Agentforce: A new playbook for AI-first customer experience

By Brian Njuguna Oct 21, 2025

Businesses are moving beyond reactive service models toward predictive, emotionally intelligent engagement that spans the entire customer journey. The AI-first customer experience reflects this evolution, bringing intelligence and personalization into every interaction across channels.…

AI

Turning offline conversations into data: the rise of AI coaching

By Brian Njuguna Oct 21, 2025

As artificial intelligence progresses, AI coaching is revolutionizing in-person sales and service by enhancing real-time performance, closing skill gaps and ensuring consistent, high-quality customer experiences. By merging human empathy with machine intelligence, Rillavoice Inc.…

AI

Inside KPMG’s TACO framework: How agents are reshaping enterprise operations

By Victor Dabrinze Oct 21, 2025

Enterprise operations are undergoing a major rewrite as intelligent agents step in as the new digital workforce. While some companies focus on task-based automation for cost savings, the bigger shift is happening at the…

Blockchain

Coinbase acquires crypto investment platform Echo for $375M

By Maria Deutscher Oct 21, 2025

Coinbase Global Inc. has acquired Echo, the operator of a platform that enables users to invest in crypto startups by buying their tokens. The deal values Echo at about $375 million. Coinbase plans to…

AI

From REST to revolution: Governing the APIs that power agentic AI

By Ryan Stevens Oct 21, 2025

Financial services teams are starting to test agentic artificial intelligence in targeted workflows. Underpinning these experiments are application programming interfaces, bringing API governance into focus. Standardizing middleware, defining service ownership and enforcing identity across…

AI

Governing the AI–API edge: Inside the major enterprise shift

By Ryan Stevens Oct 21, 2025

As organizations race to operationalize artificial intelligence, application programming interfaces are becoming a hotbed of discussion. It is increasingly clear that the right API platform decides which enterprises lead and which fall behind. Agentic patterns…

AI

How Google Cloud’s AI partner ecosystem is racing ahead

By Emile Louw Oct 21, 2025

Artificial intelligence has a new grading system in the AI partner ecosystem. Novelty once earned top honors, but now the rubric favors measurability and clear governance. At the Google Cloud AI Partner Series, leaders…

explore news

Serval raises $47M to bring AI-native automation to IT operations

AI agent security startup Keycard reels in $38M

AI as a workforce engine: How intelligent systems are redefining human capability

NiCE meets Agentforce: A new playbook for AI-first customer experience

Turning offline conversations into data: the rise of AI coaching

Inside KPMG’s TACO framework: How agents are reshaping enterprise operations

Coinbase acquires crypto investment platform Echo for $375M

From REST to revolution: Governing the APIs that power agentic AI

Governing the AI–API edge: Inside the major enterprise shift

How Google Cloud’s AI partner ecosystem is racing ahead

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