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Can Social Media Beat Customer Service? This Infographic Says Yes.

By Jennefer Almirante Jul 15, 2011

ClickFox, a pioneer of customer experience analytics (CEA) solutions, conducted a survey to assess the potential cost savings from addressing customer service issues via social media, the impact of word of mouth influence in…

So,What Went into Making SkyDrive’s Web Page So Fast?

By Steven Hodson Jul 15, 2011

One of the more interesting things that Microsoft has been doing lately is providing some nicely detailed background on the work that has gone into re-designing some of its web services. The latest one…

Pentagon Officials Announce Breach of over 24,000 Files In Recent Cyberattack

By Kyt Dotson Jul 15, 2011

In what will probably just be seen alongside this year’s string of high-visibility hacks against U.S. government targets, a top Pentagon official acknowledged Thursday that the Department of Defense has suffered one of the…

Oracle Demands Personal Court Appearance from Larry Page

By Maria Pila Jul 15, 2011

Just last month Oracle filed a document with the California District Court, asking Google for $2.6 million in claims over patent infringement. Weeks ago, Google responded by filing a document that Oracle may owe…

The Massive Mystery in Google’s Finances and Why this is Bad for Publishers

By Tom Foremski Jul 15, 2011

Google [$GOOG] reported stellar 2011 Q2 earnings but Google’s partner sites, which used to account for half of its revenues, showed a massive lag in growth. The partner sites are part of Google’s AdSense…

Veokami Presents Lollapalooza in Different Social Perspectives

By Kristina Farrah Jul 15, 2011

Users can now watch their favorite sets of Lollapalooza videos from different angles with Veokami. Navigate through clips under the video or jump to a particular song by clicking a title under ‘setlist’. These…

Japan Quakes Shook Sony’s Earnings in Q2

By Val Galin Jul 15, 2011

Handset maker Sony Ericsson reported a second quarter loss of €50 million ($70.5 million) on Friday. The earthquake that hit Japan on March 11 was the main reason Sony cited for the company’s, loss…

BitTrust API Seeks to Open a Generation of Apps for Bitcoin

By Kyt Dotson Jul 15, 2011

Bitcoin (BTC) has continued to rise from an esoteric cryptocurrency known only to geeks and enthusiasts into a media sensation. Of the major hurdles to its eventual adoption as a digital currency have been…

Adobe SiteCatalyst Tops Week’s Best Business Tablet Apps for iPad, Android

By Maria Deutscher Jul 15, 2011

This week we’ve rounded up five of the best business tablet apps for the iPad and Android devices. There are countless apps targeting about every single audience imaginable, and with tablets being used more…

McCain Proposes a Specialized Committee to Tackle Cyber Security

By Kristina Farrah Jul 15, 2011

There has been quite an amount of cyber attacks these past few months –starting from the dissident Wikileaks for exposing highly sensitive government documents since last year, to the recently disbanded LulzSec and now…

the latest

Can Social Media Beat Customer Service? This Infographic Says Yes.

Pentagon Officials Announce Breach of over 24,000 Files In Recent Cyberattack

Oracle Demands Personal Court Appearance from Larry Page

The Massive Mystery in Google’s Finances and Why this is Bad for Publishers

Japan Quakes Shook Sony’s Earnings in Q2

BitTrust API Seeks to Open a Generation of Apps for Bitcoin

Adobe SiteCatalyst Tops Week’s Best Business Tablet Apps for iPad, Android

McCain Proposes a Specialized Committee to Tackle Cyber Security

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