Sidestepping the Comscore Brawl

image Mathew Ingram has done a nice job summarizing this weekend’s tempest in a tea cup among Jason Calacanis, Mike Arrington, and Fred Wilson, the East Coast VC, over web site traffic metrics provided by Comscore.

Mr Calacanis is upset Comscore wants to charge thousands of dollars to provide accurate web site traffic reports, while acknowledging that their free version is inaccurate.

He says it’s a form of blackmail because media buyers buy advertising according to Comscore’s traffic rating — if Comscore under reports your traffic because you won’t pay for their more accurate premium service — you lose money. He has a point.

[Mathew Ingram: Calacanis Takes on comScore — and Fred Wilson]

Foremski’s ANGLE: The arguments over site metrics is quite educational.

I found out about the many different traffic counting methodologies, and the tricks that sites use to inflate their numbers.

But the heated debate over how to measure traffic, is, ultimately, a red herring. It’s not the traffic that matters it’s the advertising conversions.

Today, may advertisers still buy media based on a site’s traffic but that’s not the trend. Advertisers are increasingly able to measure their conversation rate — and that becomes the number they measure.

That’s the number that means something regardless of how total traffic is counted.

It doesn’t matter if Comscore says your site’s traffic is twice as large as it did before — if your advertisers can’t convert that traffic to sales then your site might as well have no traffic at all.

Media companies are in a tough spot…

Advertisers have so many ways to optimize their media buys. They are becoming more and more efficient at placing ads in the right places at the right times and getting the best price for those ads.

Media companies don’t have that same leverage.

That’s why advertising will become a less important revenue stream for most media brands.

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Baked beans…

The future media business model will be what I call a ‘Heinz 57′ model: many multiple revenue streams.

Some of it will be advertising, some of it will be paywalls, sponsorships, virtual currencies, lead generation, events, and more…

It will be tough to manage all those revenue streams but that’s what will sort out the competitors from each other. Publishers won’t be able to lunch out with key customers — they’ll have to stay at their desk managing many relationships, and many sources of revenues, in real-time. Their job is going to get a lot harder.

That’s why all this tussle over site traffic metrics is so silly.

Tom Foremski

Tom Foremski is a former Financial Times journalist. He has been covering Silicon Valley since his arrival from London in 1984. In May 2004 he became the first journalist to leave a major newspaper to make a living as a journalist blogger, publishing Silicon Valley Watcher - reporting on the business and culture of innovation.

Tom’s understanding of diverse technologies and his access to global business leaders, make him one of the most prominent media influencers in the technology world.


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  1. Advertisers are not educated on online media 2.0 – for example our blog here gets a much higher amount of time spent on the site then some of the top tech news blogs .. that means that people scan most blogs yet read (this one).

    Millennnial Media and Rackspace are the smartest advertisers on the planet.

  2. This is exactly the sort of thing I talk about when I give my speech on monetizing blog traffic.

    You can make much more money with sponsorship than advertising. Automated networks are great for making the extra buck, and we need the comscores, quantcasts and competes for independent measurement of that, for sure…

    But your real revenue comes from selling the concept to people who care about what your site is about.

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