Angel Caller Tops This Week’s Best BYOD Apps for iPad, Android

This week’s top app is the new Angel Caller First Analytics client for the iPad. The mobile software supplements Angel’s other call center solutions and allows workers to access call-in data on the go.

 iPad

Angel Caller First Analytics

Caller First is a call center analytics app that offers much more than a stripped-down means of accessing BI software remotely. Users can customize their app and choose what data to display, whether it’s usage, performance issues or the call historically of any individual customer.

SugarSync

SugarSync is one of the more popular personal cloud storage services out there, and that can be credited to any number of things that it manages to do right. It lets the user sync files or data to any folder in their main computer, and features remote control capabilities that cover more access, organization and sharing options. Offline viewing and media streaming are also included, among other things.

Minute Mate

Minute Mate is a neat organization app that’s meant for professionals, and offers enough features to live up to this depiction. It lets you take notes, categorize them, take pictures and categorize those too. There’s also password protection, backup, iTunes sync, a built-in drawing board for on-the-fly doodles and the ability to take voice memos.

Android

JotterPad HD

JotterPad is a writing app optimized for Android tablets that puts a big emphasis on reducing the fluff to a minimum. There are two modes for writing in different lighting conditions, Dropbox integration, the fact you can group documents and other things more than make up for the lack of excessive buzzwords in the description.

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MotoPrint

MotoPrint is a fairly simplistic printing application for Xoom users that does what is it expected to well. You can connect to a digital printer over WiFi and produce printer versions of documents and  pictures.

Maria Deutscher

Maria Deutscher

Maria Deutscher is a staff writer for SiliconANGLE covering all things enterprise and fresh. Her work takes her from the bowels of the corporate network up to the great free ranges of the open-source ecosystem and back on a daily basis, with the occasional pit stop in the world of end-users. She is especially passionate about cloud computing and data analytics, although she also has a soft spot for stories that diverge from the beaten track to provide a more unique perspective on the complexities of the industry.
Maria Deutscher

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1 Comment

  1.  
    I am surprised Tigertext didn’t make this list for best app, we use it  at the hospital I work at, we have the burden of meeting HIPAA requirements, particularly since many doctors send and receive patient info via text messaging on thier BYOD phones.
     
    This opens the hospital to HIPAA related lawsuit if the doctor loses thier phone or it is hacked.
     
    In order to deal with the issue, we got the doctors to use Tigertext, which deletes the text messages after a period of time, making it HIPAA compliant.
     
    I don’t know if this is the best solution for everyone, but it was an easy and cost effective way to deal with this issue.
     
    Once we found a solution to at least texting, we then incorporated into our BYOD policy that texting can only be done via Tigertext. At first there was some resistance, but since it was an easy to use app, it soon became fully implemented.
     
    The BYOD issues that IT departments are dealing with are only going to become more complex in the future. 
     
    I also found this article on BYOD that adds to your article with some additional charts and findings:
     
    http://byod.us/bring-your-own-device-importance-of-defining-business-objectives/
     
    http://www.hhs.gov/ocr/privacy/hipaa/administrative/securityrule/index.html
     
    http://www.tigertext.com
     
     

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