UPDATED 11:41 EDT / JANUARY 10 2018

APPS

Bugsnag picks up $9M to help companies develop more reliable applications

Bugsnag Inc., a San Francisco-based startup tackling application errors, today announced that it has landed a $9 million funding round backed by Alphabet Inc.’s GV investment arm.

Returning investors Benchmark Capital and Matrix Partners contributed as well. Bugsnag has won the support of such prominent investors by coming up with a more efficient way for companies to find errors in their application projects.

Tracking down an issue required developers to sift through large volumes of automatically generated diagnostics logs that can often be difficult to interpret. According to Bugsnag, its platform cuts through the noise to extract the information teams are after.

The startup’s service visualizes the number of times that an error has occurred and how many users are impacted, as well as what platforms they’re on. That can help busy developers prioritize their efforts more effectively so they can better meet project goals.

A software team facing a tight project deadline, for example, might have to delay the resolution of certain problems until after the release date. In such scenarios, Bugsnag said, its service provides the ability to easily determine if an issue doesn’t require immediate attention and use a “snooze” option to take it off the list. An alert mechanism enables developers to have the issue automatically brought back up if it starts having an impact on a large number of users.

For issues that take priority, an engineer can view the diagnostics data they need to perform troubleshooting in one place. The service highlights the specific lines of code responsible for each issue and aggregates relevant contextual details such as the make of affected devices.

Bugsnag claimed that the platform has attracted more than 4,000 customers, including Airbnb Inc., Lyft Inc., software container pioneer Docker Inc. and other prominent tech firms. TechCrunch reported that the startup plans to invest the new capital in going after larger organizations. 

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