UPDATED 12:56 EDT / FEBRUARY 22 2011

Emergency Fix Coming in 3 Days for Windows Phone 7 update problems

Yesterday we reported that some Windows Phone 7 users were experiencing problems with the first update being out for WP7, notably two specific models of Samsung4 handsets. Apparently, there were cases where the phones were being bricked, and owners had to get replacements from their carrier.

Word is, via WPCentral, that Microsoft has announced that a fix will be ready within 3 days, and that it is a firmware issue with the affected Samsung models:

Reportedly it’s a firmware issue with Samsung, more accurately those with firmware versions JI9 and JJ4 are experiencing problems, while the JK1 firmware, according to ZDnet, are doing okay. While we have no way to confirm that 100%, it seems best for those users to avoid the update. In fact, that may be easier than it looks since from our perspective (here in the States) Microsoft has either yet to or has indeed put a halt to rolling out the update.

Microsoft has issued a statement on the issue which says in part:

We would recommend at this time, not to retry the update, as subsequent attempts will fail similarly. While we continue to investigate the issue, we would ask that you not attempt the update until your device alerts you of another update opportunity, in approximately 3 days’ time.

[Cross-posted at Winextra]


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