Bart Murphy, who serves as Vice President of Shared Services and CTO of CareWorks, sat down with Dave Vellante and Jeff Frick on theCube at ServiceNow Knowledge13 to speak about his service experience.

CareWorks is a family of six businesses. Murphy explains that five of them re centered on healthcare in different avenues, while one is technology consulting business that also services the other 5 businesses. The ServiceNow platform is currently being used on all six of these businesses as well.

“I had to look at a platform that could help me run the business of IT so that I could focus on the innovation of the enterprise.”

When he joined on as CTO, Murphy said that each business had different levels of interaction with IT and also had varying amounts of sophistication when it came to technology. He sought out ServiceNow to create a standardized way to interface with all the business. With the integration there have not only been improvements technology-wise, but improvements in business operations have also been impacted to save the company costs in other realms.

Watch the entire discussion below.