Splunk, Inc.’s IT Service Intelligence (ITSI) is finding its way into the hearts of enterprise IT operations at companies across the globe. The consequences of ITSI and Splunk were stressed by Oliver Hoppe, solutions architect – operational analytics at Vodafone Group Plc, as he revealed to John Furrier and George Gilbert, coshosts of theCUBE, from the SiliconANGLE Media team, the trends he sees and the gains Vodafone has made thanks to ITSI.

Big impact

Vodafone has to deal with a great variety of information at different levels. Hoppe noted that Splunk’s system is ideal for solving this problem, as it can handle data of any type and make it searchable. He noted specifically that efficiency was improved.

“Now everyone reaches the same conclusion,” Hoppe said, explaining that this gives everyone the same data to work off of and, as a result, people end up reaching the same or similar conclusions, which allows teams to focus on solving problems.

Proactive and not reactive

This year’s Splunk .conf2015 event certainly carries a theme of easy implementation, data universality, but even more so the ability for enterprise IT to be proactive and not reactive to problems it faces. Hoppe noted that this was probably the most important shift taking place in his field.

Using Splunk’s ITSI, Vodafone can now identify specific data streams that may be problematic and program in automation so that when those situations occur, systems can automatically respond rather than requiring a complex coordination of individuals.

Watch the full interview below, and be sure to check out more of SiliconANGLE andtheCUBE’s coverage of Splunk .conf 2015.

Also, join in on the live conversation at https://www.crowdchat.net/SplunkConf.

Photo by SiliconANGLE