One of the driving factors in digital business today is the cloud, the idea of storing, accessing and processing data remotely. However, working with the cloud presents its own set of challenges, especially for the traditional model of DevOps and IT operations.

To discuss some of these challenges, John Furrier and Brian Gracely of theCUBE, from the SiliconANGLE Media team, sat down with Rodrigo Flores, managing director at Accenture LLP’s Cloud Platform, during the Amazon re:Invent 2015 conference.

The next generation of cloud services

As the cloud has developed, it has also matured, demanding new technologies and policies from businesses. Customers, too, have their own demands, especially speed. Flores spoke about what Accenture has to offer for customers. He said they cover the entire spectrum of cloud services, which they could do thanks to their deep bench of many data science people on staff. This also allowed them to offer expertise and scale to their customers.

Accenture, he said, was not a data center somewhere. Instead, they worked with partners to bring cloud services to customers. Through this, there has been a big change in IT operations to meet the new cloud development model. The balance between agility and control over their data has been a concern for customers.

Conversations from the field

According to Flores, he’s heard a great many things from customers regarding a migration to the cloud. This has prompted a second generation of the cloud, one ready to handle modern business demands. While customers may use many different technologies in their cloud services, they want a common framework to help control it all.

There’s also the issue of compliance. Going remote means dealing the local laws where ever the data is stored. While there’s an advantage in being able to move your data to right where you need it, local laws and taxes can change the equation. Accenture’s solution is to set up a compliance system in advance to handle these issues before the customer even gets involved.

Watch the full interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of Amazon re:Invent 2015. And join in on the conversation by CrowdChatting with theCUBE hosts.

Photo by SiliconANGLE