The tech world is changing. Suddenly, speed is everything. Some call it agility, but at the end of the day it’s all about companies adapting to new technologies and developments faster than their competition. Businesses that want to see tomorrow must automate their most common tasks and provide a worker experience similar to what people expect at home, according to Bask Iyer (pictured), chief information officer of Dell EMC.

“Running trains on time is important … but that’s just basic stuff now,” Iyer said, regarding the need for more than just basic infrastructure. “A lot of people are worried about getting Uberized, what happens to my business and so on,” he added, hinting at ride-sharing service Uber Technologies Inc.’s current challenges of scaling the user experience primarily through mobile software.

Iyer spoke to host John Furrier (@furrier) and guest host Keith Townsend (@CTOAdvisor), of theCUBE, SiliconANGLE’s mobile live-streaming studio, during Dell EMC World in Las Vegas, Nevada, about how businesses can keep up with the pace of technology, workspaces, the Dell EMC integration and automation. (* Disclosure below.)

From home tech to business interfaces

The information technology industry has been changing over the generations because it’s still a young field. According to Iyer, people want to talk to their tools, but mobile technology for natural language speech recognition isn’t there yet in the enterprise. At home, though, people are already talking to connected things, and are expected to do so more in the coming years.

To keep up, enterprise has to become consumer-like, Iyer explained. People expect things to work like they do at home. Employees will want to talk with their tools and have those tools talk back.

As for the Dell-EMC merger, reports tend to exaggerate the difference between the two companies, Iyer felt. Dell EMC, however, is not going to put the customer in that confusion. Customers are going to order what they want and get it. The key is non-disruptive operations.

“Externally, we want to make sure that no one feels like they’re working with several companies,” Iyer said.

Automation was also a concern. From an operational standpoint, totally automating is how a company reduces costs, he pointed out. Things like deployment, backup and recovery should be highly automated. The goal is to take the employee out of the data center and put them somewhere else. That’s the path for modern business, Iyer concluded.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s independent editorial coverage of Dell EMC World 2017. (* Disclosure: TheCUBE is a paid media partner for Dell EMC World. Neither Dell nor other sponsors have editorial influence on content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE